Does Alert1 Offer Medical Alert Service in My Area?

Updated 8/25/15 1:45pm | Alert1’s headquarters are in Williamsport PA, and we have multiple Command Centers throughout the United States. You will have service no matter where you live in the United States - we offer nationwide coverage.

Alert1 provides service across the entire United States. We partner with your local emergency services—such as EMT, Fire, Police, etc.—to ensure you or your loved one gets help immediately in any emergency.

With Alert1 our 24/7 Command Center is only a button push away.  To be safe, we have multiple certified emergency monitoring Command Centers located in different states in case one of our centers goes offline. We protect you 24/7. And we cave you money compared to Life Alert costs.

Alert1 is based in Williamsport, Pennsylvania, USA. Unlike some of our competitors, we don’t make you order service through a third party. We ship your senior medical alert system straight to you. We include a quick start guide in your box, and our Member Care team can help with any questions you may have. System setup is a quick, 3 step process.

Seniors can completely customize the Alert1 medical alert service. You choose the type of coverageand who to contact in an emergency. It doesn't matter where you are or what help you need – we will help you create your customized Circle of Care. You decide we will call in an emergency, whether that is call family, neighbors or 911.

If you have family across the country, we can notify them and keep them in the loop. If there is an emergency, we stay on the line with you until we are 100% sure help arrives. You are never alone if you choose Alert1.

Our standard medical alert button uses a landline phone line to protect you. It gives you a generous 600-foot coverage area that covers most homes and yards. That’s almost two football fields placed end-to-end! Now you can walk over and get the mail or read in your backyard – all while still having access to help at the touch of a button.

Each system’s performance is tested before it arrives at your door. After you plug in the base unit, we ask you to test your system throughout your home for your peace of mind. Simply tell the operator that you’re testing the system when they talk to you through the base station.

You get unlimited button pushes, so you don’t need to worry about talk time. Testing will help you be comfortable with talking to our friendly operators. That way you know what will happen if you need to use the help button in an emergency.

If you don’t have a landline, Alert1 has you covered.  We offer a wireless medical alert system for those who do not have a traditional phone line. This system gives you the same great performance as our classic medical alert. The only difference is it uses cellular service to offer our industry leading protection without needing a landline.

For extra security around the home, we offer a fall detection system. It senses a fall and automatically notifies our 24/7 Command Center. You can upgrade to fall detection with both our landline and wireless options.

With our mobile medical alert—Kelsi—you are protected everywhere you go, whether you are at home or out and about. You don’t need to worry about having a cellular plan; we take care of it for you. Cell coverage is included with your Alert1 service so there is nothing else you need to sign up for. Kelsi will protect you anywhere in the country with cell coverage, no base station or landline needed!

If you need help and do not know where you are, Kelsi uses GPS technology to locate you. When you press the button, you will be connected to our Command Center via two-way voice communication in the pendant. A trained operator will come on the line to ask if you need help, and they can send you personalized help using your Circle of Care. It works up to 2 months on a single charge. 

No matter where you live in the United States, we can offer you protection.  Our home products work anywhere in the nation and our mobile medical alert can be taken anywhere on the go.

Seniors need a range of functionalities and features in a medical alert system. Give us a call and we can help you choose the system that best meets your needs. Let us support your aging in place plan. With Alert1 you will stay both safe and independent. 

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