30-Day Money Back Policy
If within the first 30 days you have tested your Alert1 medical alert system, connected to our Command Center and decide you are not happy with it, you can cancel your annual plan and get a refund of your annual payment.
1. Cancel anytime - no hassle!
2. No cancellation fees
3. Refund 100% of your service plan payment
Start Your Risk Free Trial Today! 1-866-581-4540
Refund Policy
Alert1 offers multiple payment plans so you can choose the service that best meets your needs for price and flexibility. You may cancel your service at any time, without any cancellation charges, but service plan fees are not refundable after the first 30 days.
Refunds not applicable for monthly service plans. If you are on the annual plan and choose to cancel your service, once we receive your equipment back within 30 days of the day your received it, we will be happy to refund your service plan payment.