The Best Medical Alert Systems for 2020

comparing Life Alert cost

If you’ve been thinking about buying a medical alert system, 2020 is the year you should make the jump. There is a greater need for medical alert systems now than ever before. From staying connected to aging parents who live far away to helping seniors who feel increasingly isolated amid safer-at-home orders, you’re probably thinking more seriously about the purchase. But what company to choose this year?

This has not been a typical year. An increased interest in medical alert systems has brought new players, elevated costs, and general uncertainty. To add more confusion, most companies don’t show potential customers all possible options, instead pretending that they are the only solution. We have decided to help you cut through the confusion to make informed decisions.

View the types of medical alerts

Comparing Medical Alert Systems

While we at Alert1 believe our product is the best on the market, we understand that everyone has different needs and priorities. Below we have created a comparison grid of who we believe has the highest quality medical alert systems in the market today.

Below the grid you will find a write up of each of our competitors, as well as a link to their websites to buy their products. We don’t usually provide information about other providers, but we want to be as helpful as possible. If you’re in the market for a medical alert system, you’re probably comparison shopping. 2020 has been an intense year, and we want you to get the product that best fits your situation — without the hassle of visiting multiple websites.


  Alert1  Life Alert  Lifeline  Medical Guardian  Bay Alarm  Mobile Help 
Home Annual Prices Starting At /mo¹
See Pricing
$69.90/mo² $29.95/mo³ $24.45/mo4 $19.95/mo5 $22.95/mo6
No Long-Term Contract Required
See Plans

Nationwide Coverage

UL ListedMonitoring center 

Stay on the LineWe stay on the phone until help arrives

Multilingual ProtectionResponders speak over 190 different languages
 Not Listed
Not Listed

Same Day Shipping
For 85% or more of orders

Verizon Service Available for On-the-Go Devices

Thayer CertifiedSafe, fair working environment

HIPAA Compliant
TMA 5 Diamond Certified Command Center Ensures that each center meets only the highest standards


Pacemaker Safe Buttons

Online Troubleshooting Guides

No Charges for False Alarms
  Not Listed


Call us today at 1-866-581-4540 to get your medical alert with Alert1

Why Choose Alert1 Medical Alert Systems

You’ll note in the grid above that we are not the most expensive and we are not the least. We have a high-quality line of products, including our alert pendants, but we don’t charge you a premium for it. Medical alert systems have come a long way in recent years, from adding fall detection to shortening emergency response times. We promise that we’ll always provide the best-possible technology at fair prices, always without compromise.

The biggest complaint we heard: hidden costs. With many of the competitors listed above, and still others not on the grid, you cannot get at their costs without going through a pretty intense sales process. So we put our costs right up front. You can find these costs in many places on our site. You don’t need to fill out a form, call anyone, of provide an email address to find out our prices.

The next biggest complaint: long term contracts. If you could find a deal, and often even when you didn’t, you are required to commit to a long-term contract with penalties for early exits. There was no way to test drive the devices before having them for a long time. So we have a month-to-month contract and pro-rated refunds available. If for any reason you don’t like our product, cancel at any time with no cancellation fees.

Poor customer service. The customer base for medical alert systems skews older, as you might imagine. Predominantly seniors, who tend to be less tech savvy. This is not an audience for just any call center. You must have a customer service department that understands its customers and knows how to treat them with respect and patience. So we staffed our customer service department with an incredible team that has been voted best of Williamsport for medical alerts. Alert1 has been Thayer Certified, which means we provide safe and fair working conditions for our employees. Our monitoring center is TMA 5 Diamond Certified, which means our operators go through a rigorous training program from The Monitoring Association to ensure the highest quality response when you press your help button.

Medical Alert Systems Companies

Life Alert

Life Alert is the most famous, and as a result, one of the most expensive, medical alert systems on the market. They were made famous from their “I’ve fallen and I can’t get up” commercial from the 80s that skyrocketed into the cultural canon. While they took the lead in the market 30 years ago, they require a three-year commitment, cost 3x everyone else, and don’t have fall detection.


Lifeline is one of the larger brands in the industry, and being owned by Philips drives the price up to the very top of the second tier of pricing at $29.95/month for a subscription. Lifeline has been around a long time and is a well-known brand, however, they are not Thayer Certified nor are they a TMA 5 Diamond Certified Monitoring Center. Much of their effort is placed in their technology, since Philips is a technology company, which is great. However, their mobile medical alert is not pacemaker compatible

Medical Guardian

Medical Guardian has been around since 2004, and is in the middle tier of pricing for medical alert systems, coming in at $27.95/month for subscription. They are not Thayer Certified and don’t post their Terms and Conditions online. They do not have over 190 languages available as part of their multilingual protection, which can be problematic for caregivers. They aren’t HIPPA compliant and don’t offer troubleshooting guidelines on their website.

Mobile Help

Mobile Help is a relative newcomer to the industry, having been around for less than five years. They are a little bit more expensive than Alert1 and Bay Alarm Medical, but are still in the same thrifty ballpark at $22.95/month for subscription. Their monitoring center is not TMA 5 Diamond Certified. Mobile Help will also charge additional fees if you need GPS pings to locate where someone is or where the device was left. In addition, they can deem that their customers have made “excessive false alarms” which can sometimes result in Mobile Help terminating the contract.

Bay Alarm Medical

Bay Alarm Medical is a well-known brand. They also offer a low monthly subscription at $19.95/month, but no discounts. One of the biggest complaints with Bay Alarm Medical is that everything additional drives up costs above their monthly subscription. If you need an extra button or an On-The-Go button, the price goes up. Customers have to be careful about which add-ons they choose. The do have some of the lowest pricing in the industry, right alongside Alert1 pricing, which helps keep them at the top of the heap.

You Have Options, but How are You Making Your Decision?

In the above grid, we have pulled in our five biggest competitors in the industry. Many companies will not show their visitors that they have options, and instead pretend they are the only possible solution. At Alert1, we know you not only have options, but also that you are savvy enough to comparison shop, so we have just removed a step to help save you time.

Alert1 medical alert systems are not the cheapest on the market, but are far from the most expensive. We have put literally decades of effort into being great at customer service, eliminating the problems that people have with our competitors, and acting with the knowledge that when our devices are activated, often people need as much compassion as they do speed of response. We are confident enough in our medical alerts, that we can openly show you how we stack up against our competitors.

Call us today at 1-866-581-4540 to compare your options with Alert1

Types of Medical Alert Systems

  • Landline Not Required
  • Fall Detection Available
  • Landline Not Required
  • Fall Detection Included
  • Phone Not Required
  • Fall Detection Available
  • Speaker in the Button
  • Phone Not Required
  • Fall Detection Included
  • Speaker in the Button
  • Landline Not Required
  • Fall Detection Included
  • Speaker in the Button

¹Pricing of Alert1 annual service plans. Medical alert comparisons and pricing are based on standard rates, temporary promotions may apply, offers subject to change. 
If you would like to request any changes to the information provided here, contact [email protected]
Please note that for all comparisons a lack of a check mark indicates that the competitor criteria is not listed on the competitor’s official website.

²Life Alert  website accessed on 6/1/2021. Information updated quarterly. Life Alert  is a registered trademark of Life Alert Emergency Response, Inc.
³Monthly fee for Lifeline  depends on user location and options. Lifeline  website accessed 6/1/2021. Information updated quarterly. Lifeline  is a registered trademark of Koninklijke Philips Electronics N.V.
4Medical Guardian © website accessed on 6/1/2021. Information updated quarterly. Copyright © Medical Guardian, LLP ©. All Rights Reserved.
5Bay Alarm Medical website accessed on 6/1/2021. Information updated quarterly. Bay Alarm Medical is a subsidiary of Bay Alarm Company .
6MobileHelp website accessed on 6/1/2021. Information updated quarterly. MobileHelp is a registered trademark of Integrity Tracking, LLC.
Alert1 offers multiple payment plans so you can choose the service that best meets your needs for price and flexibility. Our members are never locked into a multi-year contract. You may cancel your service at any time, without any cancellation charges. To qualify for a refund, use the medical alert device to place a successful test call to the Command Center and return the device in its original condition.
*Alert1 and Modern Senior Magazine are wholly owned and operated by ResponseLINK, LLC.

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