Mobile Fall Detection System

Your mobile medical alert detects a fall anywhere in the U.S.

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How many people will be using this system?

One User

Two Users (Same Household) Save on second user

Select your payment plan:

Pay Annually

$49.95 /month

1 FREE month

Pay Semi-Annually

$49.95 /month

Pay Quarterly

$55.95 /month

  • FREE month of service
  • FREE shipping
  • FREE activation
  • FREE lockbox
  • Detects falls and calls for help automatically
  • You decide who we call in an emergency
  • Locates you with GPS if button is pushed or fall is detected
  • Two-way voice. As loud as a cell phone on speaker
  • Showerproof and compatible with pacemakers
  • No cell contract needed. Unlimited talk time and button pushes
  • Coverage wherever there is AT&T service. Check your local coverage
  • Designed to wear around the neck or clipped to a belt loop.
         Looking for a wristband?        

How does mobile fall detection work?

1. Fall Detected

1. Fall Detected

A fall is sensed and your mobile fall pendant automatically notifies our Command Center.

2. Connect

2. Connect

A US-based operator comes on the line quickly and asks if you need help.

3. Help Arrives

3. Help Arrives

We locate you and send you help. We stay on the line with you until we are sure that you are safe.

PAX Technical Specifications

alert1 Mobile Fall Detection medical alert System
Network + Connectivity
  • 3G WCDMA and 2G GSM on the AT&T network
  • On board Global Positioning Services (GPS) and mobile network Location Based Services (LBS)
  • Bluetooth Enhanced Data Rate (EDR) 2.1
  • Built in display light indicates cellular signal strength
    • Green: Strong signal
    • Yellow: Moderate signal
    • Red: No signal
  • Full duplex speakerphone; providing communication up to 3.3 feet (1 meter) from device
  • 60 decibels
Power and Battery
  • Standby Time: 24 hours
  • Charging via AC power adapter
  • Battery life may be reduced as a result of user activity, cellular coverage, talk time, device specific settings, and device life
  • Battery light indicated battery charge
    • Green: Adequate charge
    • Yellow: Moderate charge
    • Red: Low charge
Manual Alert + Automatic Fall Detection
  • Mechanical touch button initiates voice call and simultaneous data transmission to call center
  • On board sensors for free fall and three dimensional (3D) space analysis using proprietary algorithms
  • Fall detection analysis and identification using cloud based algorithms and class libraries
Weight and Dimensions
  • Height: 2.60 inches (66 mm)
  • Width: 1.57 inches (40 mm)
  • Depth: 0.75 inches (19 mm)
  • Weight: 1.7 ounces (49 grams)
  • Federal Communications Commission (FCC), Certified Mobile Operator (PTCRB)
  • Highly water resistant (IP67); designed to be worn in shower or bath
  • Shatter-resistant from 6.66 feet (2 meters) (IK06)
  • Functional at temperatures from -4°F to 140°F (-20°C to 60°C)
  • Charging temperature range 32° F to 104° F (0° C to 40° C)
  • Conditions exceeding 104°F (40° C) could slow or interrupt normal charging cycle

Go Anywhere with Alert1 Protection

Woman Walking on a Path with a mobile fall detection medical alert

No base station or landline phone is needed with PAX Mobile Fall Detection systems.

PAX has a microphone and speaker to enable easy, 2-way communication with our Command Center.

The mobile medical alert uses GPS and AT&T cell tower information to send help directly to your location.

Fall detection technology senses a fall and automatically notifies the Command Center.

Designed to wear around the neck or clipped to a belt loop so you can go anywhere with peace of mind.

How Do I Use PAX?

PAX Mobile Fall Detection Technology Features

PAX Product Features

  • Small and comfortable
  • 100% shower safe
  • Can locate you with GPS technology
  • 24/7 fall sensor protection
  • Up to 24 hours of battery life between charges

Personalized Response

  • No matter where you are, we will get you the help you need. You customize who we call in an emergency whether it is family, neighbors, friends, or 911
  • We stay on the line with you until help arrives

Nationwide Monitoring

  • Alert1 features two fully independent US-based Command Centers. Our TMA 5 Diamond Certified operators are trained to be calm and reassuring in case of emergencies. We will stay on the line with you until help arrives
  • Alert1 Command Centers are US-based and available 24/7. Our operators speak 190 different languages


  • Unlimited amount of button pushes and talk time. Press your button anytime and stay on the line for as long as you want, even if you just want to talk to somebody

Unlimited Protection

  • You will be protected no matter where you go. PAX Mobile Fall Detection uses GPS and cellular technology to pinpoint your location
  • Even if you can’t push your help button, the GPS mobile medical alert will sense your fall and automatically notify our 24/7 Command Center

Easy Setup

  • Your PAX Mobile Fall Detection will arrive preprogrammed. Simply charge it and follow the voice prompts to activate
  • To make things easy, the GPS medical alert system includes a quick start guide to help you with the setup

Call us today at 1-866-581-4540 to get on the go protection with Alert1

What Is Mobile Fall Detection?

Man Walking Dog mobile fall detection medical alert

PAX gives you ultimate protection with fall detection on the go. The advanced GPS medical alert system contains sensors that are programmed to tell the difference between a senior fall and everyday movements.

You can wear the mobile fall detection pendant around your neck or clip it at your waist. If you fall or press your help button, you will be connected to a caring, US based operator at our Command Center. The operator will ask if you need help and will contact a family member, friend or 911 to get you help quickly.

What If I Don’t Know Where I Am?

Woman on Bike with a mobile medical alert system

When you press your help button device, we use GPS and cellular technology to pinpoint your location. We will give your location to your responders so that they can come help you. If your responders aren’t nearby, we can contact local 911 emergency services. We stay on the line with you until help arrives to make sure you find your way home safely.

30 Day Refund Policy

30 Day Refund Policy (Oct 2017)

Alert1 offers multiple payment plans so you can choose the service that best meets your needs for price and flexibility. Our members are never locked into a multi-year contract. You may cancel your service at any time, without any cancellation charges.

To qualify for a refund, new members must subscribe to an annual or semi-annual service plan, use the medical alert device to place a successful test call to the Command Center and return the device in its original condition within 30 days of initial purchase. Any pre-paid shipping, warranty and activation fees are non-refundable.

Alert1 Reviews

trust icons, alert1 medical alert systems

I needed 24 hour protection that could go all the places I do. I researched all the companies and choose Alert1. It’s the best product at the best prices – and is literally a lifesaver!

Mary — Connecticut


Completely satisfied
Hal Creel (Brandon, Ms )
Very prompt to call when needed. Very friendly and helpful.
Posted on 8/14/2018
Alert1 saved me
Betty Quist (Oxnard, CA)
I fell in the bathroom at the far end of the house from where my land line phone and Alert1 station are. I had just finished dressing and fortunately I had put my button on because I had fractured my hip fevor and could not move.

I always wondered if they would hear me from there but when I yelled “HELP” they called the fire department and my contacts. The fire dept followed their directions for getting in the house and were here in a few minutes. Thank you Alert1

Posted on 5/4/2018
You were very prompt.
Ngehe (California)
You were very prompt. Joslahh
Nice service

Posted on 1/8/2018
Couldn't ask for better service
Phil (Findlay, OH)
Once again Alert1 performed excellent. Mom fell again. They called the paramedics, then my brother then me just like we planned. Mom was ok this time but I couldn’t ask for better service from Alert1.
Posted on 11/3/2017
Anonymous (San Antonio, TX)
You were very prompt.

Posted on 7/25/2017
still works in the middle of nowhere
Jason (Port Orange, FL)
Prompt service even in a rural area
Posted on 6/6/2017
James (Cadiz, KY)
Posted on 6/6/2017
best deal ever
Barry (Emmitsburg, MD)
I am very pleased with the Alert1 system I purchased for my mother. It was easy to install and the responder was very helpful and polite when we did our test. I only wish I would have waited 30 days to buy the voice extender and pearls to get them for 50% off.
Posted on 5/16/2017
best peace of mind
Beatrice (Brooksville, FL)
Alert1 has given me such peace of mind where my mom is concerned. She lives in an adult facility, but in her own small apartment. Mom is unsteady on her feet and often falls by losing balance or sliding out of bed. Alert1 has come to her rescue countless times and, for that, I am eternally grateful.
Posted on 5/9/2017
recommend to anybody
Doris (Aberdeen, NC)
I fell and broke a hip again. Your response was great. And you alerted my daughter to my situation. Thank you.
Posted on 5/9/2017