Mobile Fall Detection System

Your mobile medical alert detects a fall anywhere in the U.S.

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  • Detects falls and calls for help automatically
  • You decide who we call in an emergency
  • Locates you with GPS if button is pushed or fall is detected
  • Two-way voice. As loud as a cell phone on speaker
  • Showerproof and compatible with pacemakers
  • No cell contract needed. Unlimited talk time and button pushes
  • Coverage wherever there is AT&T service. Check your local coverage
  • Designed to wear around the neck or clipped to a belt loop.
         Looking for a wristband?        

How does mobile fall detection work?

1. Fall Detected

1. Fall Detected

A fall is sensed and your mobile fall pendant automatically notifies our Command Center.

2. Connect

2. Connect

A US-based operator comes on the line quickly and asks if you need help.

3. Help Arrives

3. Help Arrives

We locate you and send you help. We stay on the line with you until we are sure that you are safe.

PAX Technical Specifications

alert1 Mobile Fall Detection medical alert System
Network + Connectivity
  • 3G WCDMA and 2G GSM on the AT&T network
  • On board Global Positioning Services (GPS) and mobile network Location Based Services (LBS)
  • Bluetooth Enhanced Data Rate (EDR) 2.1
  • Built in display light indicates cellular signal strength
    • Green: Strong signal
    • Yellow: Moderate signal
    • Red: No signal
  • Full duplex speakerphone; providing communication up to 3.3 feet (1 meter) from device
  • 60 decibels
Power and Battery
  • Standby Time: 24 hours
  • Charging via AC power adapter
  • Battery life may be reduced as a result of user activity, cellular coverage, talk time, device specific settings, and device life
  • Battery light indicated battery charge
    • Green: Adequate charge
    • Yellow: Moderate charge
    • Red: Low charge
Manual Alert + Automatic Fall Detection
  • Mechanical touch button initiates voice call and simultaneous data transmission to call center
  • On board sensors for free fall and three dimensional (3D) space analysis using proprietary algorithms
  • Fall detection analysis and identification using cloud based algorithms and class libraries
Weight and Dimensions
  • Height: 2.60 inches (66 mm)
  • Width: 1.57 inches (40 mm)
  • Depth: 0.75 inches (19 mm)
  • Weight: 1.7 ounces (49 grams)
  • Federal Communications Commission (FCC), Certified Mobile Operator (PTCRB)
  • Highly water resistant (IP67); designed to be worn in shower or bath
  • Shatter-resistant from 6.66 feet (2 meters) (IK06)
  • Functional at temperatures from -4°F to 140°F (-20°C to 60°C)
  • Charging temperature range 32° F to 104° F (0° C to 40° C)
  • Conditions exceeding 104°F (40° C) could slow or interrupt normal charging cycle

Go Anywhere with Alert1 Protection

Woman Walking on a Path with a mobile fall detection medical alert

No base station or landline phone is needed with PAX Mobile Fall Detection systems.

PAX has a microphone and speaker to enable easy, 2-way communication with our Command Center.

The mobile medical alert uses GPS and AT&T cell tower information to send help directly to your location.

Fall detection technology senses a fall and automatically notifies the Command Center.

Designed to wear around the neck or clipped to a belt loop so you can go anywhere with peace of mind.

How Do I Use PAX?

PAX Mobile Fall Detection Technology Features

PAX Product Features

  • Small and comfortable
  • 100% shower safe
  • Can locate you with GPS technology
  • 24/7 fall sensor protection
  • Up to 24 hours of battery life between charges

Personalized Response

  • No matter where you are, we will get you the help you need. You customize who we call in an emergency whether it is family, neighbors, friends, or 911
  • We stay on the line with you until help arrives

Nationwide Monitoring

  • Alert1 features two fully independent US-based Command Centers. Our TMA 5 Diamond Certified operators are trained to be calm and reassuring in case of emergencies. We will stay on the line with you until help arrives
  • Alert1 Command Centers are US-based and available 24/7. Our operators speak 190 different languages


  • Unlimited amount of button pushes and talk time. Press your button anytime and stay on the line for as long as you want, even if you just want to talk to somebody

Unlimited Protection

  • You will be protected no matter where you go. PAX Mobile Fall Detection uses GPS and cellular technology to pinpoint your location
  • Even if you can’t push your help button, the GPS mobile medical alert will sense your fall and automatically notify our 24/7 Command Center

Easy Setup

  • Your PAX Mobile Fall Detection will arrive preprogrammed. Simply charge it and follow the voice prompts to activate
  • To make things easy, the GPS medical alert system includes a quick start guide to help you with the setup

Call us today at 1-866-581-4540 to get on the go protection with Alert1

What Is Mobile Fall Detection?

Man Walking Dog mobile fall detection medical alert

PAX gives you ultimate protection with fall detection on the go. The advanced GPS medical alert system contains sensors that are programmed to tell the difference between a senior fall and everyday movements.

You can wear the mobile fall detection pendant around your neck or clip it at your waist. If you fall or press your help button, you will be connected to a caring, US based operator at our Command Center. The operator will ask if you need help and will contact a family member, friend or 911 to get you help quickly.

What If I Don’t Know Where I Am?

Woman on Bike with a mobile medical alert system

When you press your help button device, we use GPS and cellular technology to pinpoint your location. We will give your location to your responders so that they can come help you. If your responders aren’t nearby, we can contact local 911 emergency services. We stay on the line with you until help arrives to make sure you find your way home safely.

30 Day Refund Policy

30 Day Refund Policy (Oct 2017)

Alert1 offers multiple payment plans so you can choose the service that best meets your needs for price and flexibility. Our members are never locked into a multi-year contract. You may cancel your service at any time, without any cancellation charges.

To qualify for a refund, new members must subscribe to an annual or semi-annual service plan, use the medical alert device to place a successful test call to the Command Center and return the device in its original condition within 30 days of initial purchase. Any pre-paid shipping, warranty and activation fees are non-refundable.

Alert1 Reviews

trust icons, alert1 medical alert systems

I needed 24 hour protection that could go all the places I do. I researched all the companies and choose Alert1. It’s the best product at the best prices – and is literally a lifesaver!

Mary — Connecticut


Very Pleased
Joy (Member Since 2/4/2013)
Great job ALWAYS!! Very pleased! Daughter of Joy ******
Posted on 9/4/2019
Teresa (Member Since 8/2/2018)
Very good staff is wonderful
Posted on 9/4/2019
Got Me Up
Edward (Member Since 7/16/2019)
EMS service sent out an they got me up
Posted on 8/14/2019
Thank you
Tim (Member Since 11/25/2013)
My mother had a fall she was not hurt and the Alert 1 system work fine. She is doing well now. Thank you very much.
Posted on 8/14/2019
Marion (Member Since 9/17/2016)
Alert1 called both my brother and me immediately after Mom fell. They relayed the information and status quickly, efficiently and compassionately. I'm grateful we have the service, and recommend it.
Posted on 7/24/2019
Very Thankful
Diane (Member Since 7/19/2013)
We had to use the Alert1 system last week. I received a call at home, and at the same time the police and EMS were dispatched to my 80 year old handicapped sister's home. We all three arrived there about the same time. Does the system work? Yes it does, and in a timely manner. Had we not been set up with Alert1 my sister would have laid on the floor all night long. I am so very thankful for the kindness of the employees to my sister, and for their swift action.
Posted on 7/3/2019
Worked Well
Nancy (Coronado, CA)
The Alert1 worked well. We had both police and paramedics at our home in minutes. All is well.
Posted on 5/29/2019
Very Pleased
Donya (Member Since 1/11/2017)
We have been very pleased with Alert1. They are very quick to respond anytime my husband presses the button for assistance. Their employees are very courteous and respond quickly every time! I can safely go to work every day and know that my husband has the security of protection even when I'm not there. THANK YOU!
Posted on 5/2/2019
Am Better
Grace (Member Since 7/20/2017)
I passed out so I do not know all the details. I am better.
Posted on 2/20/2019
Very Happy
Harriet (Member Since 10/11/2016)
Our family was very happy with your services,mom was not able to think to call family.
Posted on 2/14/2019