Alert1 is Highly Rated by Consumer Affairs

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Here at Alert1, our focus is providing peace of mind. Our members are our priority and we are dedicated to providing excellent customer service. 

Highly Rated on Consumer Affairs

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Alert1 has been reviewed by many third parties and we have received excellent reviews. We are dedicated to customer satisfaction and to providing the best medical alert service available. Our top priority is providing our customers with honest and transparent pricing, billing and services. That's why we are now highly rated on Consumer Affairs.

Customers on Consumer Affairs have praised our “flexible service plans, friendly sales representatives, and clear pricing and terms”. Modern Senior Magazine declared Alert1 the “1 Rated Medical Alert System of 2015”.  They reviewed us and said: “We loved Alert1’s high quality of service. From their sales agents to their emergency responders, everyone at Alert1 was kind, caring, and professional. They are definitely the ones you want by your side in an emergency.”

No Long-term Contracts Required

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Why would you lock yourself into a contract with a service that your life may depend on? How do you know it’s the right fit for you? At Alert1, we offer flexible plans with no long-term contracts required. When you buy your medical alert device you can choose the payment plan that best fits your needs. The longer payment plan you choose, the more you’ll save.

We value your patronage and we are confident that you’ll become a lifelong member. If you decide you no longer want our service, you can end your subscription at any time with a simple call. 

Transparent Pricing

We understand the frustration that many folks feel when purchasing something online. Sometimes pricing information is difficult to find or unavailable altogether. That’s why we have our pricing clearly displayed on our website. This page features an easy-to-understand table with no hidden fees. We want to give you all of the information necessary to make an intelligent decision.

Our pricing table allows you to compare our diverse product lineup to find the system that works best for you. Whether you buy the PAX mobile medical alert system with automatic fall detection or our wireless home device, you’ll receive the same award-winning care.

Local Help

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Many companies send their customer support overseas, but here at Alert1 we choose to keep your care close to home. With our two Command Centers based in Utah and Idaho, your call will not leave the country. You’ll speak directly to local representatives to get the help you need.  Our Command Center operators will stay on the line until help arrives.

Our sales team and member care are based in Williamsport, Pennsylvania to help you with any questions you may have. They are seasoned professionals with an intimate familiarity with our products and services so that you’re always in good hands.

What Do our Customers Say?

At Alert1, our Command Center operators stay on the phone with our members until help arrives. We stay with them to create an atmosphere that is comforting and supporting in their moment of need. Here are a few reviews from our customers:

·         Alexandra from Thousand Oaks, CA said “My Mother fell and Alert1 let everyone on her list know. Got her help quickly.”

·         Waltraut of Canyon, TX recalled “Had a recent fall and Alert1 was there for me. EMTs were dispatched to my home. Family members on the call list were notified. Everything went smoothly. I am quite sore now, but OK. This was the first use of Alert1 and their swift action was awesome. Thanks so much!”

·         Paul of Del Ray Beach, Florida said “My mother-in-law fought me about this for quite a while until I just went ahead and ordered it for her. Now she is never without it and has had to use it 3 times now. Good job.”

Click here to read more reviews and recommendations for Alert1.

Delivering Peace of Mind is our Priority

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Here at Alert1, we understand the importance of excellent customer service as well. If your mother or father falls when they are home alone, their accident is time-sensitive. They need immediate help.

Our Circle of Care allows you to choose who to contact before we call emergency services. This will help get your loved ones the proper help they need. But don’t take our word for it! Refer to Consumer Affairs and our website to learn more about how much people love Alert1 products and services.

As a potentially life-saving tool, you should carefully decide which medical alert system will provide you with the best care. That is why it’s important to choose a system from a company highly rated on Consumer Affairs. A medical alert from Alert1 is one of your most important purchases that will give you peace of mind no matter where you are or what you’re doing. 

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