Alert1: A Company Seniors Can Trust

Updated 7/10/23 9:58am |

Affordable, best-in-class Alert1 Medical Alert Systems was honored to be featured on The Balancing Act, a Lifetime Network nationally-aired morning television show. The program is designed to entertain, empower, and educate by featuring advice from the country’s leading experts. We were featured on the show as a leading way to help keep your senior and elderly parents safe while aging in place. 

Here atAlert1we are dedicated to helping you and your loved ones age in place safely and independently. You want the best possible senior medical alert system, with the best customer service, most affordable prices, and fastest response times. You deserve the best possible care. With Alert1 medical alert systems for seniors, you get all that and more. But you don’t have to just take our word for it – both independent reviewers and satisfied member feedback raves about the advantages of being an Alert1 member!

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“Best Medical Alarm Service of 2014” by Modern Senior Magazine

Modern Senior Magazine reviewed to top medical alert companies and chose Alert1 as their #1. They say: "The editors select Alert1 as the best medical alarm service for seniors. The company’s commitment to customer satisfaction and its transparent, affordable pricing rank high on our priority list when it comes to senior safety and independence. The phone representatives were pleasant, knowledgeable, and considerate of our questions. Alert1 publicly posts its prices on their website. Alert1 also allows flexibility in payment frequency." via

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Consumer Affairs Medical Alert Reviews

We are highly rated on Consumer Affairs and have received a lot of great reviews.  The reviews noted in particular our affordability, the clearness of our business terms, and the helpfulness of our customer service team. 

Accredited by the Better Business Bureau

An A BBB rating means we have the highest level of business practices. Our accreditation means we meet the eight BBB Standards for Trust: Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy and Embody Integrity. We really appreciate our member’s feedback – they help us be our best! We do our best to resolve the issues that do arise and make sure to learn from our mistakes so that we are always improving the quality of our service. 

CSAA Five Diamond Certified

Our Alert1 Command Centers are CSAA Five Diamond Certified. This means we provide you with the best protection possible. We fulfill the program’s five points of excellence because we are committed to: random inspections and quality standards, the highest levels of customer service, reducing false dispatches, and ongoing operator education. Our operators go through a rigorous training program. You can trust that our Command Center operators are calm and comforting in every situation. We are here for you, no matter what type of help you need. We will never leave you alone – we stay on the line with you until help arrives and we know you are safe.

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UL Listed

The UL, Underwriters Laboratories, is a Nationally Recognized Testing Laboratory that is approved by the US federal agency OSHA (Occupational Safety and Health Administration). Being listed with the UL means our Command Centers undergo random certification checks. You can trust that our certification is current and updated. We will always give you the best protection.

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Listed as a resource by AARP

If you are looking for medical alert reviews, AARP is a trusted source of information from seniors. They have confirmed that senior medical alert systems help you get help quickly and have listed Alert1 as a resource. Every second counts in a medical emergency. The faster you get help, the less chance you have of serious injury. The AARP has recommended medical alert systems for seniors and members for years, saying that “these gadgets really can help.” Medical alerts save lives. Let Alert1 be your safety net – we will be there for you whenever you need us, 24/7.

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Trusted and Recommended

See? Independent reviewers and members agree: they all love us. We have the certifications that prove we are seriously dedicated to your safety and to providing you with the best customer service. Check out ourAlert1 medical alert reviews pageto read more reviews from our members. Join the Alert1 family and feel the peace of mind that comes from the 24/7 protection of a medical alert system for seniors.