Susan’s Alert1 Story: Medical Alert Systems Saving Lives
Posted on June 06, 2014
in Family Caregivers
Updated 8/24/15 9:44am | Alert1’s senior medical
alert systemswe save lives. Countless family caregivers frequently share everyday
stories of seniors who were saved by Alert1. But Alert1 is
more than medical necklaces and medical alert bracelets.
about protecting seniors, saving lives and serving families. We’re about
providing home security systems for seniors. Finally, we’re about providing
Williamsport, PA jobs for the great folks in Lycoming County.
the first alert line of defense for older Americans. But, the medical alert system for seniors, phone off
hook alarm, and elderly alert button are not new technologies. They have worked
great since 1988, when Alert1 invented the modern medical alert system.
years, we brought the mobile
medical alert and the medical alert system with microphone in pendant to
the market. We also added the first functioning fall detection
medical alert device to our product line up.
alert systems and elderly alert systems provide safety and value to seniors
and their families. And we’re proud of the work we do as a company.
proud of the work we do outside the company beyond our medical alert for
seniors. We provide Aging
in Place health tips for seniors in our blog. I’m also proud we support the
community thorough many activities including:
- Alert1 Cares which provides emergency medical alert systems no
on Wheels of Lycoming County through which we feed seniors in need
- The fall alert devices and reduced charge medical alert systems
of all, I’m proud of our employees and the service they provide.
Alert1 Service: Susan’s Story
story demonstrates Alert1’s commitment to service in the senior alert market. This
particular member shared her true
aging in place story on how Alert1 came to her rescue. We think Susan’s
powerful story is a good indicator on why
senior medical alert systems are becoming commonplace. Susan had fallen
four times in the past few weeks. Susan’s last fall left her immobile on the
floor for several hours.
|Susan had had enough, so she called Alert1 for a medical alert button. Susan has a medical condition and is unable to use her vocal chords. Using email, Susan corresponded with our Senior Care Specialist, Meredith.|
explained that she uses another medical device to communicate in her everyday
life. She asked us some of the questions we hear all the time:
- Will a medical alert system work with my pacemaker?
- Will it work with my other devices?
- Is a medical alert system tax deductible?
- Is a medical alert system covered by Medicare?
- How does a medical alert system work?
- How much does a medical alert system cost?
- Do medical alert systems work outside the home?
- Do we have any GPS medical alert systems reviews?
- And finally, what is the best medical alert system?
researched Susan’s other medical devices. But Meredith and Rod left no stone
unturned. Meredith talked with Rod on the Alert1 Technical Support team to
learn the basics of Susan’s device. Rod wanted to ensure compatibility with the
Alert1 system to protect the elderly caller.
also asked Meredith if the service included a fall
alert device. Meredith assured Susan that Alert1 has the industry’s
best fall detection protection. The help button includes advanced
accelerometers that detect a fall right away and get help in an emergency.
Meredith detailed a plan for Susan to set up her senior medical
alert system even though she can’t speak. Meredith told Susan to email her
immediately once the Alert1 base unit arrived at Susan’s home.
system arrived, Meredith explained the quick and simple setup. From there,
Meredith emailed Susan to test her new button. At the same time, Meredith was
on the line with Alert1’s
Emergency Command Center. Meredith informed the Command Center that Susan’s
button push at that moment was just a test. In this way, Meredith knew that the
Command Center received Susan’s medical alert.
For Susan and Meredith, the Alert1 service gave both peace of mind
knowing that Susan will be safe. And for that extra added touch, Meredith
included a stylish, gemstone
senior medical alert necklace for Susan. The senior medical
alert system industry
is our bread and butter: taking care of our members as if they were family.
to lead a company with people like Meredith. Alert1's legacy that began in 1988
will continue to protect seniors for many more years to come.
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