What Makes Alert1 Different from Life Alert?

pax plus. alert1 medical alert systems

Alert1 is a leading provider in the medical alert system industry. There are other companies who also provide medical alarm systems, all with the goal of helping seniors stay safe and age in place. Since there are so many options, it’s hard to choose which company to sign up with. Besides Alert1, you may know of Life Alert from their popular TV commercials.

Life Alert and Alert1 both provide Personal Emergency Response Systems for seniors and aging adults. But what makes Alert1 different from Life Alert? Read on to learn why Alert1 should be your choice. 

Medical Alert Product Offerings

save money.alert1 medical alert systems

Alert1 and Life Alert both offer medical alert systems. However, there are differences in their features and pricing. After comparing many medical alarm companies, some say Alert1 provides more for less money.



  • Alert1’s pricing is affordable. Monthly pricing is to  per month, depending on the level of protection selected, with a wide variety of systems that have many added benefits. It’s a value that is hard to beat! Alert1’s most comprehensive unit, the PAX Plus mobile + home fall detection system, is still more affordable than many of our competitors. 

View Products

Long Term Contracts

no longterm contract.alert1 medical alert sytems

When shopping for medical alerts, details like contracts, cancellation, and refund policies are all important. Alert1 has different policies than Life Alert .

Required Long Term Contracts

  • With Life Alert, you are required to commit to a three-year contract.1
  • Alert1 doesn’t require you to commit to a long term contract. We give you the option to choose your help button service plan from a variety of options. We give our members the ability to choose whatever plan is more convenient for them.

Easy Cancellation and Refund Policies

  • Life Alert cancellation options may be limited.  Medical alert resources state if you want to cancel with Life Alert, you must provide proof your loved one has passed away or requires 24-hour care in assisted living or nursing home.2
  • Alert1 offers a 30 day refund. We offer a refund of service plans when annual members cancel within 30 days of starting service. We also don't charge a fee if you choose to cancel our service.

Compare medical alert prices 

Website Usability

finding information online.alert1 medical alert systems

When you are in the market for a medical alert, you want all your questions answered fast. Alert1 understands this. That’s why we made a user-friendly website to help you find the best medical alert product and service for you.

Getting Information About Medical Alerts

  • Life Alert's  website offers some information about the products available. This company seems to require customers to call them to seek more information about products and service.
  • Alert1 has information about all of our products online for your convenience. We give you the option to buy online or to call us. We make it easy to get info about pricing, features, setup, or anything questions you may have. 

Ordering a Medical Alert

  • Life Alert does not allow online ordering. You can’t order your medical alert system online and must call the company. 
  • With Alert1, you can choose to buy online or over the phone, any day of the week. Our representatives are eager to answer all of your questions. We are available to help you find the medical alert that suits you and your lifestyle.

Safety is Alert1’s Specialty

happy couple. alert1 medical alert system

From medical alerts with fall detection to medical alerts that can protect you on the go, medical alert systems are designed to give you the peace of mind that you and your loved ones can get help fast.

Call us today at 1-866-581-4540 to get on the go protection with Alert1


You may enjoy these similar articles:

1As of May 2021

2As per medicalalertadvice.com