What the Best Medical Alert Companies Have in Common

A lot of factors contribute to what makes the best medical alert system. From user friendliness to available wearing options, these devices should understand and address a senior’s needs. Unfortunately, the lines get blurrier when it comes to finding the best medical alert companies.

In our experience, it’s easier to evaluate a product than it is a company. For seniors new to the world of medical alert systems, finding a great provider can feel like a huge undertaking.

We at Alert1 want to help. The below criteria provide an easy way to evaluate the best medical alert system companies. If you’re navigating the world of senior safety devices, we hope this provides some clarity. And, while we always want you to do what’s best for you and your needs, we hope you see Alert1’s value amidst the others.

The best medical alert companies aren’t always the best known. If you’re trying to find an alert system for yourself, a friend, or a family member, be sure to ask about each of the following factors. Some may seem insignificant, but in a moment of crisis, even the smallest comfort can change the situation.

·         Contract Minimums: Your medical alert company shouldn’t try to rope you into a long-term contract. Instead, they’ll let their products and service speak for themselves.

·         Customer Service: If you’re shopping for a senior alarm system, customer service is key to a good experience. Speaking with customer service is often a good indicator of the care you’ll receive when you press an emergency button. If the person on the other end of the line is patient and understanding, the operator who answers your call for help is likely to be, too.

·         Multiple Device Options: Medical alert systems are not a one-size-fits-all solution. Seniors have varying needs and different lifestyles. Your medical alert company should understand this and offer several different devices to help users find the perfect fit.

·         Emergency Button Protocol: When you press your medical alert system button, the person on the other end of the line will connect you to help. For the best medical alert companies, however, the call does not end there. Prioritize finding a provider who will stay on the line with you until help arrives. This seems like a small detail, but if you’re in an emergency, it can mean a world of difference. 

We hope you’ll find that Alert1 meets all of these criteria – and more. With us, you’ll never need to sign a contract, and you’ll always have a great customer service experience. And, no matter which device you choose, we’ll always remain on the phone until help arrives.

That said, we know we may be biased. If you’re interested in Alert1, we’d like you to know that we have a 30-day money back guarantee. If you’re not sure whether we’re the company for you, we urge you to give us a shot. We know you won’t be disappointed.