How Alert1 Medical Alert Systems Work
How Alert1 Medical Alert Systems Work
Medical alert systems are easy to use. Whether you are wearing your emergency alert button as a necklace, on a belt clip, or as a wristband, just press the help button, tell the operator your emergency, and we’ll send you help fast.
Even if you can’t speak, we'll call your list of responders and stay on the line with you until help arrives.
Get the help you need fast.
Press Button
Your 100% showerproof help button will get you help for any type of emergency, big or small, 24/7.
Connect
A US-based operator from one of our Command Centers comes on the line to assist you in seconds. Even if you cannot speak, we will make sure you get help.
Get Help Fast
We stay on the line with you until help arrives so that you are never alone. We reduce worry by notifying your personal emergency contacts if EMT services are sent.
Peace of mind at home and on the go
- Phone Not Required
- Fall Detection Included
- Speaker in the Button
- Phone Not Required
- Includes Fall Detection Feature
- Built-In Speaker
- Landline Not Required
- Fall Detection Included
- Speaker in the Button
Which Medical Alert System is Best for Me?
What style of wearable help button do you prefer?
Choose from necklace, wristband, or belt clip styles to protect you at home or on the go. Fall detection can be added to any style help button.
Would you like fall protection at home only?
Choose our home medical alert with fall detection sensors. Wear your emergency button alarm as a pendant (outside your clothes at about heart level), and when you fall, the help button can detect your fall and send out an alert for help automatically. You will get help even if you can’t press your button. If you prefer a bracelet style, our mobile wristband with GPS has optional fall detection and can be used inside the home as well as outdoors.
Would you like mobile coverage?
Alert1 offers many affordable mobile medical alert devices and styles for 24/7 protection and easy access to help when you're on the go.
Would you like fall detection added to your mobile alert with GPS?
Choose either our mobile fall detection medical alert pendant or wristband. Either of these fall alert devices can sense falls and automatically contact the trained agents at our US-based Command Center. If a fall is detected, your medical alert device will summon help without your needing to press the alert button.
Would you like maximum protection both at home and on the go?
Choose our mobile + home fall detection package for all of your daily needs.
Medical Alert FAQ
Q. Can AlertOne medical alerts detect falls? How does fall detection work?
A. Yes, Alert One offers medical alerts with advanced fall detection technology. Even if you fall and can’t speak, our fall alert devices can detect your fall with 98% accuracy and signal our 24/7 Command Center for help.
Fall Detection alerts have built-in sensors that measure speed, impact, and lack of movement. When a fall is detected, the sensors automatically send a help signal to our Command Center. Because fall detection does not detect 100% of falls, you should always press your button if you are able.
Q. Do Alert 1 medical alerts work in my area? Do I need internet or phone service?
A. Alert 1 serves members in all 50 states, as well as Canada and Puerto Rico. Depending on the device, Alert1 medical alerts use AT&T and Verizon networks to connect with our Command Center. Our med alert devices are self-contained, complete systems that require nothing additional to function. We ship them to you completely ready to use; you do not have to get internet or phone service.
Q. Who helps me after I press the help button?
A. When you press the emergency help button, a specialized agent at our 24/7 Command Center gets on the line. After checking your status, our agent will call your customized personal contacts list and/or emergency services-- whatever you need and want. Our agent will stay on the line until help arrives.
Q. Can I wear my help button in the shower?
A. Yes, all Alert1 medical alert pendants and wristbands are showerproof. We recommend you wear your alert device when showering, as the risk for falls increases in the shower.
Q. How can I wear my Alert1 life-saving medical alert?
A. Your medical alert button can be worn in one of the following ways:
1. Necklace/Pendant
2. Wristband/Bracelet
3. Belt Clip
Where It Works
Alert1 covers all 50 US states, Canada, and Puerto Rico. Alert 1 uses AT&T and Verizon service to provide the strongest connection when you need help. Whether you’re at home or traveling across the country, you can trust Alert1 to protect you 24/7.
If you are using a home medical alert, the help button works up to a 600 feet range from the base unit. This range can vary. We encourage you to test your medical alert throughout your home.
You can find more information on Alert1's coverage area here:
Can I Choose Who Helps Me?
Alert1 lets you choose who comes to help you. Upon joining Alert1, you get to create a personalized list of emergency contacts and the order in which you would like us to contact them.
When you press your help button, you will be connected to our Command Center. Our trained operators will call the contacts you have already selected, in the order in which you've indicated, and then stay on the line with you until help arrives.
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