Complete Mobile + Home Fall Detection System

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Peace of mind at home and on-the-go with fall detection

From $59.95/month

In Stock - Ships Today

How many people will be using this system?

One User

Two Users 50% off 2nd user!

Select your payment plan:

  •   Detects falls and calls for help automatically
  • You decide who we call in an emergency
  • Locates you with GPS if button is pushed or fall is detected
  • Two-way voice. As loud as a cell phone on speaker
  • Showerproof and compatible with pacemakers
  • No cell contract needed. Unlimited talk time and button pushes
  • Coverage wherever there is AT&T service
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How Does Fall Detection Work?

1. Fall DetectedYour fall detection pendants automatically notify our 24/7 Command Center when a fall is sensed.


2. Connect A trained operator from the Command Center will quickly come on the line and ask if you need help.


3. Get Help We pinpoint your location and send you help. Our operators stay on the line with you until help has arrived.

PAX Plus Technical Specifications

alert1 Complete Mobile + Home Fall Detection System
Manual Alert + Automatic Fall Detection
  • Mechanical touch button initiates voice call and simultaneous data transmission to call center
  • On board sensors for free fall and three dimensional (3D) space analysis using proprietary algorithms
  • Fall detection analysis and identification using cloud based algorithms and class libraries
Network + Connectivity
  • 3G WCDMA and 2G GSM on the AT&T network
  • On board Global Positioning Services (GPS) and mobile network Location Based Services (LBS)
  • Bluetooth Enhanced Data Rate (EDR) 2.1
  • Built in display light indicates cellular signal strength
    • Green: Strong signal
    • Yellow: Moderate signal
    • Red: No signal
  • Full duplex speakerphone; providing communication up to 3.3 feet (1 meter) from device
  • 60 decibels
Power and Battery
  • Standby Time: 24 hours
  • Charging via AC power adapter
  • Battery life may be reduced as a result of user activity, cellular coverage, talk time, device specific settings, and device life
  • Battery light indicated battery charge
    • Green: Adequate charge
    • Yellow: Moderate charge
    • Red: Low charge
Weight and Dimensions
  • Height: 2.60 inches (66 mm)
  • Width: 1.57 inches (40 mm)
  • Depth: 0.75 inches (19 mm)
  • Weight: 1.7 ounces (49 grams)
  • Federal Communications Commission (FCC), Certified Mobile Operator (PTCRB)

  • Highly water resistant; designed to be worn in shower or bath
  • Submersible up to 3.33 feet (1 meter) for 30 minutes (IP67)
  • Shatter-resistant from 6.66 feet (2 meters) (IK06)
  • Functional at temperatures from -4°F to 140°F (-20°C to 60°C)
  • Charging temperature range 32° F to 104° F (0° C to 40° C)
  • Conditions exceeding 104°F (40° C) could slow or interrupt normal charging cycle

Free Yourself with Alert1 Protection

Alert1 protects you everywhere you go.

Your PAX Plus all-in-one medical alert system works double-duty as an all-inclusive mobile and home fall detection system.

During the day, your PAX Plus mobile fall detection system stays by your side for errands and outdoor adventures.

At home, slip on your compact fall detection pendant to stay protected while your mobile pendant charges.

We send help directly to your location using advanced GPS and cell tower technology.

How Do I Use PAX Plus?

The all-in-one medical alert system is your safety net for at-home and on-the-go. Alert1 keeps you safe and sound 24/7.

Outdoors: Clip PAX Plus to your belt or wear it as a necklace. Take it as your companion for your daily adventures.

At Home: Place PAX Plus in its Cradle to charge and put on your compact Fall Detection Home Pendant to stay protected.

PAX Plus Features

PAX Plus Product Features

  • Use as both a mobile and home unit
  • Most compact and portable fall detection unit on the market
  • Nationwide location accuracy with advanced GPS technology
  • All pendants are 100% shower safe
  • 24/7 fall detection monitoring

Personalized Response

  • Customize your Circle of Care. You choose your responders in an emergency - whether it be family, neighbors, friends, or 911
  • We promise to stay by your side when you need help. Alert1 stays on the line with you until we are sure help has arrived

Powerful Battery Life

  • Your PAX Plus battery lasts up to 24 hours between charges so you can go about your day without any worries
  • In-Home Fall Detection Pendant has a battery life of 2+ years

Nationwide Monitoring

  • Our Command Centers are staffed with CSAA certified operators, trained to help you during emergencies. They stay on the line with you until help arrives
  • Alert1 Command Centers are US-based and available 24/7. Our operators speak 190 different languages

Unlimited and Widespread Protection

  • Unlimited button pushes and talk time
  • Works both in-home and on-the-go
  • Uses GPS and cellular technology to find you in an emergency
  • You don’t need to buy additional cellular coverage
  • Fall detection sensors automatically notify our 24/7 Command Center if you fall

Easy Setup

  • Your complete mobile + home medical alert system arrives activated and ready to use
  • Simply charge the system and follow the voice prompts to activate




Call us today at    1-866-581-4540 to get on-the-go protection with Alert1

What Is Fall Detection?

Fall detection detects the difference between everyday movements and falls.

Wear your PAX Plus as a necklace or clip it at your waist. Place PAX Plus the charging cradle and it becomes your small and convenient home unit.

If you fall or press your help button, you will quickly be connected to a caring, US-based operator at our Command Center. The trained operator will ask if you need help and contact your Circle of Care.

What If I Don’t Know Where I Am?

Our mobile medical alert systems are equipped with geolocation GPS technology. When you press the emergency call button or the pendant senses a fall, an operator at our US-based Command Center will locate you within 2 meters. We communicate the location to your responders. You never have to worry about where your day takes you. Whether your responders are family or local 911 services, we make sure help arrives.

30 Day Money Back Refund on Annual Plans

If within the first 30 days of your service you have tested your Alert1 medical alert system, connected to our Command Center and decided you are not happy with it, you can take advantage of our 30-Day Money Back Guarantee*!
     1. Cancel anytime - no hassle!
     2. No cancellation fees
     3. Refund 100% of your service plan payment

*To qualify for a refund, new members must 1) test the medical alert device and connect to the Command Center within 30 days of service 2) subscribe to an annual plan and 3) return the device in its original condition within 30 days from the date that you received it. One-time orders, devices that did not connect to the Command Center and devices returned after 30 days will not qualify for a refund. You will be responsible for returning your device in good working condition. If applied, new shipping costs, activation fees and warranties are non-refundable.

Start Your Risk Free Trial Today! 1-866-581-4540
Start Your Risk Free Trial Today! 1-866-581-4540

Alert1 Reviews

"I fell in my living room and broke 3 bones in my foot and Alert 1 notified EMT's and my family. I was so happy for my necklace, I just had to push the button and talk to you. Thank you so much for being there! I live alone in the country and wear my necklace ALL the time and have had to use it twice. It gives me such a feeling of security"



Add a review

awesome service
susan (Newark, NJ)
This is Joan's daughter, Susan. Great service as usual!! Thank you so very much:)
Posted on 2/3/2017
Anonymous (Tucson, AZ)
Good sevice
Posted on 1/27/2017
Mary (San Antonio, TX)
Fast service, notification.
Posted on 1/27/2017
alert1 is good
Steve (Raleigh, NC)
I was not responding, had a seizure, help came very quickly, my illness is terminal, I rely on alert1
Posted on 1/20/2017
Eleanor (Toledo, OH)
very pleased with your services
Posted on 1/20/2017
only took minutes
Melissa (St Paul, MN)
Paramedics were there within minutes of my mother in law pressing her button.
Posted on 1/13/2017
so fast
May (Greensboro, NC)
Prompt calling to me, the daughter
Posted on 1/13/2017
Joan (Indianapolis, IN)
How quick they notified me and my sister.
Posted on 1/13/2017
Abby (Corpus Christi, TX)
Ann (my mom) is very grateful that she could press the button and you immediately called for help. Then you contacted my sister and brother-in-law (who weren't immediately available) and then me, and I was able to call my mom and comfort her over the phone until the paramedics arrived. The paramedics were able to take care of her needs right there at her home, and she didn't need to go to the hospital. Thanks for your quick response.
Posted on 1/6/2017
Paulina (Los Angeles, CA)
Just got my alerts, love it!
Posted on 11/30/2016