Complete Mobile + Home Fall Detection System

No landline required

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Need Help?

1-866-581-4540

Call us anytime!

4 (52 reviews)

In Stock

How many people will be using this system?

One User

Two Users (Same Household)Save on second user

Select your payment plan:

Pay Monthly

$65.95/month

Pay Quarterly

$60.95/month

Pay Annually

$55.95/month

Saves you $120 per year!

  • FREE month of service
  • FREE lockbox
  • FREE shipping + activation
  • Paying annually saves you $120 per year!
  • Calls for help automatically when it senses a fall. Does not detect 100% of falls - you should always press your button if you need help
  • You decide who we call in an emergency
  • Locates you with GPS if button is pushed or fall is detected
  • Two-way voice. As loud as a cell phone on speaker
  • Showerproof and compatible with pacemakers
  • No cell phone needed. Unlimited talk time and button pushes
  • Uses the AT&T network. Upon receipt of device, check service in your area
  • No landline or internet connection required

How Does Fall Detection Work?

1. Fall Detected

1. Fall Detected

Your fall detection pendants automatically notify our 24/7 Command Center when a fall is sensed.

2. Connect

2. Connect

A trained operator from the Command Center quickly comes on the line and asks if you need help.

3. Get Help

3. Get Help

We pinpoint your location and send you help. Our operators stay on the line with you until help has arrived.


PAX Plus Features

PAX Plus Product Features

  • Use as both a mobile and home unit
  • Mobile pendant fall detection can automatically call for help when it senses a fall
  • Home pendants are slim and comfortable
  • 100% shower safe

Personalized Response

  • Customize your Circle of Care. You choose your responders in an emergency - whether it be family, neighbors, friends, or 911
  • We promise to stay by your side when you need help. Alert1 stays on the line with you until help arrives

Powerful Battery Life

  • Your PAX Plus battery lasts up to 24 hours between charges so you can go about your day without worry
  • In-Home Fall Detection Pendant has a battery life of 2+ years

Nationwide Monitoring

  • Our Command Centers are staffed with TMA 5 Diamond Certified operators, trained to help you during emergencies. We stay on the line with you until help arrives
  • Alert1 serves the United States. Command Centers are US-based and available 24/7. Our operators speak 190 different languages

Widespread Protection

  • Unlimited button pushes and talk time
  • Works both in-home and on-the-go
  • Uses GPS and cellular technology to find you in an emergency
  • You don’t need to buy additional cellular coverage

Easy Setup

  • Your complete mobile + home medical alert system arrives activated and ready to use
  • Simply charge the system and follow the voice prompts to activate

Call us today at 1-866-581-4540 to get on the go protection with Alert1

Free Yourself with Alert1 Protection

Man Hiking

Alert1 protects you on the go. No phone? No problem. PAX Plus does not need a base station, cell phone or landline to keep you safe. 

Your PAX Plus all-in-one medical alert system works double-duty as an all-inclusive mobile and home fall detection system.

During the day, your PAX Plus mobile fall detection system stays by your side for errands and outdoor adventures.

At home, slip on your compact fall detection pendant to stay protected while your mobile pendant charges.


How Do I Use PAX Plus?

The all-in-one medical alert system is your safety net for at-home and on-the-go. Alert1 gives you peace of mind 24/7.

Outdoors: Clip PAX Plus to your belt or wear it as a necklace. Take it as your companion for your daily adventures.

At Home: Place PAX Plus in its Cradle to charge and put on your compact Fall Detection Home Pendant to stay protected at home.

PAX Plus Technical Specifications

alert1 Complete Mobile + Home Fall Detection System
Audio
  • Full duplex speakerphone; providing communication up to 3.3 feet (1 meter) from device
  • 60 decibels
Power and Battery
  • Standby Time: 24 hours
  • Charging via AC power adapter
  • Battery life may be reduced as a result of user activity, cellular coverage, talk time, device specific settings, and device life
  • Battery light indicated battery charge
    • Green: Adequate charge
    • Yellow: Moderate charge
    • Red: Low charge
Weight and Dimensions
  • Height: 2.60 inches (66 mm)
  • Width: 1.57 inches (40 mm)
  • Depth: 0.75 inches (19 mm)
  • Weight: 1.7 ounces (49 grams)
Manual Alert + Automatic Fall Detection
  • Mechanical touch button initiates voice call and simultaneous data transmission to call center
  • On board sensors for free fall and three dimensional (3D) space analysis using proprietary algorithms
  • Fall detection analysis and identification using cloud based algorithms and class libraries
Network + Connectivity
  • 3G WCDMA and 2G GSM on the AT&T network
  • On board Global Positioning Services (GPS) and mobile network Location Based Services (LBS)
  • Bluetooth Enhanced Data Rate (EDR) 2.1
  • Built in display light indicates cellular signal strength
    • Green: Strong signal
    • Yellow: Moderate signal
    • Red: No signal
Certifications
  • Federal Communications Commission (FCC), Certified Mobile Operator (PTCRB)

Environment
  • Highly water resistant; designed to be worn in shower or bath
  • Submersible up to 3.33 feet (1 meter) for 30 minutes (IP67)
  • Shatter-resistant from 6.66 feet (2 meters) (IK06)
  • Functional at temperatures from -4°F to 140°F (-20°C to 60°C)
  • Charging temperature range 32° F to 104° F (0° C to 40° C)
  • Conditions exceeding 104°F (40° C) could slow or interrupt normal charging cycle
  • Extra pendants have a range of 300 ft. (70,685 square feet) around base unit 

What Is Fall Detection?

Man Biking

Wear your PAX Plus as a necklace or clip it at your waist. Place PAX Plus in the charging cradle and the additional home pendants become your small and convenient help buttons.

If your pendant senses a fall or you press your help button, you will quickly be connected to a caring, US-based operator at our Command Center. The trained operator will ask if you need help and contact your Circle of Care.

What If I Don't Know Where I Am?

Couple Hiking

Our mobile medical alert systems are equipped with geolocation GPS technology. When you press the emergency call button or the pendant senses a fall, an operator at our US-based Command Center can locate you. We will communicate your location to your responders. Then we stay on the line with you until help arrives.

 

30 Day Refund Policy

30 Money Back

Alert1 offers multiple payment plans so you can choose the service that best meets your needs for price and flexibility. Our members are never locked into a multi-year contract. You may cancel your service at any time, without any cancellation charges.

To qualify for a refund, new members must subscribe to an annual service plan, use the medical alert device to place a successful test call to the Command Center and return the device in its original condition within 30 days of initial purchase. Any pre-paid shipping, warranty and activation fees are non-refundable.

Alert1 Reviews

Trust Icons

We have had this service for nearly 2 years and simply would not be without it! Fantastic and compassionate folks - unfortunately mom has had to use it more than we would like, but it truly is a lifesaver!

Peggy — Indiana

Reviews

Prompt
Allan (Fort Wayne, IN)
I ordered this for my Sister in Law, and am very satisfied as to how you provided proper and prompt service when it was needed. My brother is elderly and forgetful and needed your help and it was provided. Thank You
Posted on 10/4/2017
Helpful
Ann (Denver, Colorado)
They were very helpful and got me the help that I needed and I am back home feeling much better
Posted on 8/16/2017
good
Erica (Toledo, OH)
fast response


Posted on 7/10/2017
right stuff
anonymous (Beaufort, SC)
contacted appropriate people in timely manner and followed up


Posted on 7/10/2017
best thing ive ever bough
Lilian (Park Rapids, MI)
My mom was having some GI issues and had been to the toilet 5 or 6 times within an hour. She became dehydrated and couldn't get up off of the toilet. She pushed her Alert 1 button, was unable to hear any response, and you folks were unable to hear her. EMTs were dispatched and aided my Mom. I was notified by phone, as was my brother. When I arrived at Mom's apartment ten minutes after that phone call, the EMTs were there and had gotten Mom into a living room chair, assessed her vitals (which were fine), and then left Mom in my hands. System worked well, as designed, and made Mom feel at ease after her ordeal. THANKS!!!
Posted on 6/27/2017
trusted
Colin (Spokane, WA)
fast reaction and i trust that you will always be there, thank you so much
Posted on 6/27/2017
did its job
Lydia's son (Tampa, FL)
The operator contacted me Lydias son promptly I was able to help her befor the ambulance arrived and all turned out Okay thank you
Posted on 6/27/2017
its good
Anonymous (Anonymous, Anonymous)
prompt service
Posted on 6/27/2017
great company but GREATER PEOPLE
Ruthann (Glenford, OH)
All of your employees were wonderful. They knew what they were doing and they handled me very gently and securely. Even though I had to go to the hospital, I was treated with respect and made to feel I was going to get better. Thank you all for your efficiency and kindness!
Posted on 6/20/2017
works fine
Matilda (Caldwell, NJ)
Responded quickly and alerted family members
Posted on 6/20/2017