How Do I Choose a Medical Alert System?
Choosing a medical alert system? Consider your lifestyle. Companies offer
different products that can be customized to fit your needs. Shop around and
compare different quotes. Contact the provider directly about the company’s
history and the different systems they offer.
1. Determine what type of system you need.
home and on-the-go medical alert systems.
Our home systems
work both with and without a landline. They are easy to set up – simply plug
them in and perform a test call to activate.
seniors, Alert1 has mobile medical alert options that work anywhere. With a two-way
microphone and built-in GPS technology, you will get the help you need even if
you don’t know where you are.
2. Consider the range you need to cover.
in-home medical alert systems have a range of 600 feet around the base unit. The
home fall detection pendant has a range of 400 feet around the base unit. This
range spans the length of two football fields so you stay protected throughout
your home and yard.
If you leave your
home regularly, a mobile medical alert is perfect for you. The mobile alerts
work anywhere you go.
3. Question the provider about the features they offer.
You want the best
protection you can get for your senior loved one. Alert1 offers top-of-the-line
help buttons. Add fall detection to your home or mobile medical alert for
comprehensive protection. Fall detection activates your pendant during a fall
and will automatically contact your personalized responders.
alerts are all 100% shower safe to keep your protected at all times. Our mobile
systems have industry-leading location accuracy using GPS and the same location
systems as 911. Our fall detection systems use sophisticated technology to
sense senior falls and minimize false alarms.
Alert1 also features
customizable protection. You get to choose the responders in your Circle of
Care. Whether you want us to call 911, a neighbor, or family member, we will
call whomever you choose. Our Command Center is specially trained to help in
emergencies. We will stay on the line with you until help arrives. You will not
be alone in your time of need.
4. Compare prices of different systems.
With Alert1, you
choose how you pay. We offer both annual and monthly plans.
If you buy for a
year up front with an annual plan, you will get a discount and access to our
best features. Our Advantage Plan warranty is only available to annual members
and gets you perks like free replacements and repairs and free shipping on your
If you would like
more flexibility in how you pay, you can choose to pay a month at a time. With
our easy cancellation policy, all you need to do is give us a call and send the
system if you choose to cancel our service.
Whether you pay
annually or monthly, you will get the same great Alert1 coverage. For full
details of our medical alert systems pricing, please visit our pricing page.
5. Question your provider about their company’s history.
You want a medical alert provider you can trust. Alert1 has
been in business for 29 years and has provided protection over 200,000 members.
We have received many glowing reviews from members and
medical professionals alike.
has established accreditation with many review and safety agencies
including a UL (Underwriter Laboratory) certification. A UL certification is
the globally-acknowledged gold standard for safety and reliability. This means
our products, systems, and services have been rigorously tested for your safety.
Our response Command Centers are certified by the
Central Station Alarm Association (CSAA). We have outstanding personnel who are
trained to be calm and reassuring in emergencies. Alert1 is also accredited
with the Better Business Bureau. This means we are committed to resolving any
At Alert1, we take the security of our member’s information
seriously. We are both PCI and HIPAA compliant. This means we process, store
and transmit credit card information in a secure environment. Being HIPAA
compliant means that we adhere to security standards for protecting health
information of our members. We value confidentiality.
6. Order and set up your system.
Setting up your
medical alert is easy. Simply plug it in and press the help button to activate
a test. An operator from one of the Alert1 Command Centers will come on the
line and ask if you are okay. Let them know you are just testing the system and
they will disconnect your call. After you’ve tested, your activation is
complete and your help button is ready to be worn.
With Alert1, you
get unlimited button pushes and talk time. Don’t ever hesitate to press your
button, no matter what the issue is.
alert system will perform monthly silent system tests to ensure it is working properly,
but we advise you also test monthly just to be safe. This will ease any worries
you may have about your help button and you will know what it’s like to talk to
our Command Center. If you choose a
mobile medical alert, all that’s needed is a quick charge and a test call. Now
you are ready to enjoy peace of mind that you are safe and protected at all
If within the
first 30 days you have tested your Alert1 medical alert system, connected to
our Command Center and decide you are not happy with it, you can cancel your
annual plan at any time, with no cancellation fees. We will refund 100% of your
service plan payment.
For over 29 years
Alert1 has been dedicated to helping all families under our care. Give us a
call and we can help you choose the medical alert system that best meets your
needs. Let us support your aging in place plan. With Alert1, you will stay both
safe and independent.