How Do I Choose a Medical Alert System?

Choosing a medical alert system?  Consider your lifestyle. Companies offer different products that can be customized to fit your needs. Shop around and compare different quotes. Contact the provider directly about the company’s history and the different systems they offer. 

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1. Determine what type of system you need.

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Alert1 offers home and on-the-go medical alert systems.

Our home systems work both with and without a landline. They are easy to set up – simply plug them in and perform a test call to activate.

For active seniors, Alert1 has mobile medical alert options that work anywhere. With a two-way microphone and built-in GPS technology, you will get the help you need even if you don’t know where you are.

2. Consider the range you need to cover.

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The classic in-home medical alert systems have a range of 600 feet around the base unit. The home fall detection pendant has a range of 400 feet around the base unit. This range spans the length of two football fields so you stay protected throughout your home and yard.  

If you leave your home regularly, a mobile medical alert is perfect for you. The mobile alerts work anywhere you go. 

3. Question the provider about the features they offer.

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You want the best protection you can get for your senior loved one. Alert1 offers top-of-the-line help buttons. Add fall detection to your home or mobile medical alert for comprehensive protection. Fall detection activates your pendant during a fall and will automatically contact your personalized responders.

Alert1’s medical alerts are all 100% shower safe to keep your protected at all times. Our mobile systems have industry-leading location accuracy using GPS and the same location systems as 911. Our fall detection systems use sophisticated technology to sense senior falls and minimize false alarms.

Alert1 also features customizable protection. You get to choose the responders in your Circle of Care. Whether you want us to call 911, a neighbor, or family member, we will call whomever you choose. Our Command Center is specially trained to help in emergencies. We will stay on the line with you until help arrives. You will not be alone in your time of need.

4. Compare prices of different systems.

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With Alert1, you choose how you pay. We offer both annual and monthly plans.

If you buy for a year up front with an annual plan, you will get a discount and access to our best features. Our Advantage Plan warranty is only available to annual members and gets you perks like free replacements and repairs and free shipping on your order.

If you would like more flexibility in how you pay, you can choose to pay a month at a time. With our easy cancellation policy, all you need to do is give us a call and send the system if you choose to cancel our service.

Whether you pay annually or monthly, you will get the same great Alert1 coverage. For full details of our medical alert systems pricing, please visit our pricing page.

5. Question your provider about their company’s history.

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You want a medical alert provider you can trust. Alert1 has been in business for 29 years and has provided protection over 200,000 members. We have received many glowing reviews from members and medical professionals alike.

Alert1 has established accreditation with many review and safety agencies including a UL (Underwriter Laboratory) certification. A UL certification is the globally-acknowledged gold standard for safety and reliability. This means our products, systems, and services have been rigorously tested for your safety.

Our response Command Centers are certified by the Central Station Alarm Association (CSAA). We have outstanding personnel who are trained to be calm and reassuring in emergencies. Alert1 is also accredited with the Better Business Bureau. This means we are committed to resolving any customer complaints.

At Alert1, we take the security of our member’s information seriously. We are both PCI and HIPAA compliant. This means we process, store and transmit credit card information in a secure environment. Being HIPAA compliant means that we adhere to security standards for protecting health information of our members. We value confidentiality.

6. Order and set up your system.

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Setting up your medical alert is easy. Simply plug it in and press the help button to activate a test. An operator from one of the Alert1 Command Centers will come on the line and ask if you are okay. Let them know you are just testing the system and they will disconnect your call. After you’ve tested, your activation is complete and your help button is ready to be worn.

With Alert1, you get unlimited button pushes and talk time. Don’t ever hesitate to press your button, no matter what the issue is.

Your medical alert system will perform monthly silent system tests to ensure it is working properly, but we advise you also test monthly just to be safe. This will ease any worries you may have about your help button and you will know what it’s like to talk to our Command Center.  If you choose a mobile medical alert, all that’s needed is a quick charge and a test call. Now you are ready to enjoy peace of mind that you are safe and protected at all times.

If within the first 30 days you have tested your Alert1 medical alert system, connected to our Command Center and decide you are not happy with it, you can cancel your annual plan at any time, with no cancellation fees. We will refund 100% of your service plan payment.

For over 29 years Alert1 has been dedicated to helping all families under our care. Give us a call and we can help you choose the medical alert system that best meets your needs. Let us support your aging in place plan. With Alert1, you will stay both safe and independent.