True Aging in Place Stories
The Uninvited Visitor
November 25 2012 3:30 AM, Phoenix, Arizona –
woken by strange noises from her bedroom window. She felt a shiver of fear
fizzle down her spine: what if there was an intruder in her home?
clicked on the flashlight by her bedside and pointed the bright beam in the
direction of the sound. An enormous raccoon had climbed onto her windowsill and
was peering intently at her from behind the draperies! Jeanne froze and mentally
kicked herself for not purchasing a screen window. She and the creature sat
staring at each other, both on high alert.
feared that at any moment, the creature would come flying through the window.
What if it attacked?!
Jeanne, you’ve got your help button!” she told herself.
as not to draw the raccoon’s attention, Jeanne slowly reached her right hand to
her left wrist and firmly pushed her Alert1 help button.
familiar chime rang out from the POM console next to her bed, and a reassuring
voice soon filled the room: “Hi Jeanne, this is Peter. Do you need help?”
felt as though she could cry for joy. Between labored breaths, Jeanne managed
to whisper that she had an uninvited visitor perched on her windowsill. The
super sensitive speaker on the POM picked up her whispers. At the Command
Center, Peter sprang into action.
worry Jeanne. I’ll call your neighbor Anne,” Peter whispered back. “No, no, Anne
is away on vacation,” Jeanne said in hushed, but panicked tones. “Call the
police!” Peter agreed and dialed Jeanne’s local 911, all the while staying right
with Jeanne on her POM.
later, Officer Rogers arrived on the scene. Peter had already briefed Officer
Rogers that Jeanne was trapped in bed. So as not to wake any sleeping
neighbors, Officer Rogers quietly entered the yard and picked up a long stick to
try to poke the intruder away from the window. The uninvited visitor refused –
he would not leave his perch. After several tries, Officer Rogers realized he
would have to call for backup.
Office Rogers’s call, Officer Spence left the donut shop and arrived at
Jeanne’s house. Pulling a tranquilizer gun and a long reacher from his trunk,
he quickly made his way toward where Officer Rogers stood. Wielding both the
stick and the reacher, the two officers successfully shoved the raccoon off the
window ledge…and directly into Jeanne’s bedroom!
screamed in horror. Her worst nightmare had come to life! The raccoon shrieked and
scrambled wildly around the bedroom.
after another, the officers followed the raccoon through the window. The
panicked raccoon had already urinated on the carpet, torn the curtains, and knocked
an antique clock from a nightstand.
Spence drew his tranquilizer gun and fired off a round. His aim was true. The
raccoon froze and fell to its side, twitching but immobile. The epic battle was
over at last.
the adrenaline rush from the night’s misadventure faded, Jeanne felt a deep exhaustion
settling in. The officers helped clean up her room and called pest control to
remove the uninvited beast.
was profoundly grateful to Peter at the Alert1 Command Center and the two fine officers
who had come to her aid. Her Alert1 help button had brought the help she
needed, when she needed it. Jeanne shuddered. If she had not summoned help with
her button, she could have been seriously injured by the wild raccoon. With
relief, Jeanne settled back into bed and slipped into a deep and peaceful
seniors think that a medical alert system is only for “real” or
"medical" emergencies like a fall, heart attack or stroke. But in the
hour of need, every emergency is a “real” emergency. Help buttons are not just
imagine, what would have happened if Jeanne did not have a button to press? She
could have been injured by the raccoon. She might still be in bed, scared! Jeanne
is lucky to be able to summon help whenever she needs it.
you have a help button, don’t be shy about pressing it. Alert1’s Command Center
agents are ready to assist you with whatever you need, no matter how big or
small the issue. Don’t worry about bothering them – they are there to help you!
no such thing as the “right time” to seek help. If you need help, press your
button. We will do everything in our power to keep you safe. If you would like
to learn more about getting a help button, call us today!
and Tricks to Stay Safe:
- Keep a flashlight at your bedside. It
can help you assess unfamiliar situations.
- Lock and secure all your doors and
windows before bed. This is especially important if your bedroom is on the
- Use a lockbox so emergency personnel can
access to your home quickly and easily. A lockbox securely holds your keys so
that emergency services does not need to break down your door.
- Keep your Alert1 help
button on you at all times.
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Like Fine Wine
That distinctive sound of a cork being pulled out of a bottle was Lynn’s
favorite noise. The glug-glug sound
of wine pouring into a glass came in at a close second.
let the aroma waft up her nose as she swirled the contents in the bulbous
glass. Here comes glass one!
had been concerned. “Any particular reason you're eyeing that bottle tonight?” she had asked.
to celebrate a whole new place all to myself, of course!” Lynn had exclaimed.
chuckled as she remembered the exchange. Her best friend Ira was always
chastising her. With a sip of her pinot, Lynn slipped into nostalgia.
then, everyone called her “Lynn the Lynx.” She brimmed with a playful eagerness.
Her cautious best friend could never quite keep up. Lynn had a teasing and
mischievous nature. She thrived at barbecues on the beach, partied until morning,
and raced her old Beetle like it was a Ferrari!
now, as she gazed at herself in the mirror of her new condo, Lynn could see the
subtle Lynx crouching hidden behind her hazel eyes. Lynn was aging with a
delicacy and beauty that she doubted would disappear, aging like the fine wine
she was drinking.
blushed at her narcissism. Or was it because of the wine? With a shrug, she
poured herself glass number two.
made her way to the chaise and propped her legs up onto the cushions. She eyed
the Alert1 POM base unit that her son, Jay, insisted she get for her new
what a fuss Jay made about it! It was like her best friend had raised him. Lynn
loved Jay in spite of his careful nature. He reminded her so much of her
for glass three.
awoke with a start. Her eyes and arms felt incredibly heavy. Slowly lifting her
head, Lynn glanced at the clock. She had passed out for almost ten hours!
Like a drunk old cat,
her head spinning and her body sore, Lynn could not bring herself to get up.
Nothing to worry about,
Lynn shrugged. That's what this is for.
She grasped the small pendant clasped around her neck and pressed the cherry
seconds, a concerned voice responded. "This is Alert1 responding. Do you
need help, Ms. Archer?"
caring voice rang out like a clarion call in Lynn's hung-over brain.
fine. I just can't seem to get up. I may have had a little too much to drink.
Please call my son and send him over."
glad everything is okay Ms. Archer. I will call your son right away."
is why you wanted to get a place to yourself?! To get drunk?!" Jay grilled
Lynn with an increasingly frustrated expression.
honey, I was just having a good time. Besides, I have Alert1 to call you over
whenever I'm having too much fun," winked Lynn. "This POM will always
be here to make sure and notify you if—when
things get too crazy."
alone is wondrously freeing. Alert1 will help ease you into an autonomous
lifestyle, just as we helped Lynn. Your help button is a safety net that is
always there. At Alert1, guardian angels come in small packages. We will watch over
- Don't drink alone! Enjoy your wine with
a great friend to reminisce about the good times together.
- If you do enjoy a glass solo, be
cautious about the second or third. Wine can creep up on you.
- If you want to let loose,
keep your POM and Alert1 help button close by. We'll take care of you.
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The Special Christmas Gift
mother undid the beautiful green
ribbon tied around her Christmas present.
“I wonder what it is?” she teased her daughter.
Paula grinned. “Just take a look!”
The wrapping fell away to reveal an Alert1 POM device.
“Thanks honey, that’s sweet of you. But I don’t know if
I’ll ever need it…”
“Well, just keep it around so you don’t worry your silly
“Oh, all right, just for you. Merry Christmas, dear.”
few hours earlier:
wondered if her mother would be excited about her present. She looked down at
the Alert1 POM and bejeweled help button necklace. She thought about the
conversation she had with her siblings:
Will she need it?
I’m worried about whether we’ll be
able to get to her in time if, God forbid, anything happens.
mother had 77 years under her belt and led an active lifestyle. Paula found her
mother’s unshakeable energy admirable and extraordinary. Even so, Paula was concerned.
She lived forty minutes away, too far to help in an emergency. That is why she
insisted on purchasing a medical alert system for her mother.
months later, well into the New Year, Paula awoke to a sharp ringing in the
middle of the night. Paula squinted at the clock: 1:40 a.m.
was calling at this hour? Her curiosity turned to dread when she answered the
woman calmly informed Paula that her mother had fallen and injured her head and
back. Paula jumped out of bed, barely registering that help was already on the
Paula rushed towards her car. A million thoughts raced through her mind.
How did this happen? Is she hurt? Please
let her be okay.
Overtaken with anxiety, Paula struggled to fit her keys
into the ignition and they fell to her feet. Reaching down, Paula took a deep
breath and thought: Alert1 said help is
on the way.
And she would be on the way soon too.
that thought in mind, Paula was able to remain calm. When she arrived, she
found that Alert1 had indeed been quick to respond to her mother’s fall. Her
mother was bruised and sore, but would soon recover.
Paula was very glad she had gotten Alert1 as a
Christmas gift. Despite everyone’s initial doubts, the Alert1 medical alert
system proved its worth.
whether your loved one needs an Alert1 medical alert system? The answer is
simple: yes. We will do everything possible to ensure the safety of your
parents, siblings and friends. With Alert1, you know your loved ones will be
Though Paula’s mother was in good shape, she
was not immune to falling. The POM device not only protects your loved one but
also gives you peace of mind. In this day and age, living an active, mobile
lifestyle is an important aspect of your loved ones' lives. They should not
give it up out of fear. Alert1 ensures that help is always just a touch away.
and Tricks to Stay Safe:
Breathe. While it is alarming
to hear your loved one has been hurt, rest assured that Alert1 has already sent
help. Take a deep breath and do not panic. The last thing you want is to rush
and end up needing help yourself.
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The Narrow Escape
please, be reasonable.”
you’ve been badgering me for years. What makes you think I’ll be ‘reasonable’
nonstop nagging, maybe? I’ll call you every day—no, every hour! We need to
solve this Mom, not just keep putting it off. What if you fall again?!”
somber silence filled the air, as both mother and daughter remembered the
terrible day of The Fall.
fine! Just get it already. Your nagging is driving me nuts. But I hate dealing
with sales people in those phone calls, so you do it!”
mother’s health was an ever-present source of tension in Debbie’s life. Debbie
and her mother were always arguing about the right steps to take. Tensions had
only risen after The Fall.
truth was, Debbie felt guilty.
had thought about having the Alert1 POM installed at her mother’s house several
months before The Fall, but her mother’s vigorous resistance had stopped her
short. Debbie knew that her mother did not want to feel like she was under
also knew that her mom dreaded looking old. Growing up, Debbie heard many
stories about her mother as a young and gorgeous debutante. Her mom still cared
about being stylish. Debbie, on the other hand, was focused on safety, even at
the cost of fashion.
found it difficult to answer her mom’s questions about the Alert1 help button: Won’t it be ugly? Will the neighbors see
this and think I am too old to live alone? What if their kids do not come
trick-or-treating anymore because they think I’m old and scary?
that her mother allowed Debbie to call Alert1, she could finally get some
“Order toll free, America’s most trusted
provider of medical alert systems.” Debbie read aloud. She dialed the number
nervously. A cheerful voice answered her call: “Thank you for calling! It’s a
wonderful day here at Alert1, how may I help you?”
was about to tell a perfect stranger about her mother’s most embarrassing
accident! But she took a deep breath and the words came tumbling out. Debbie
recounted her mother’s recent fall and her own worry and guilt about not being
able to prevent it. She told the sales person everything, including her
mother’s worry about how she would look wearing the help button.
my gosh, I have been talking for all this time and haven’t let you get a word
in!” Debbie exclaimed when she had finished her story.
friendly sales person—Julie—laughed. Debbie felt like she had a friend on the
other end of the line.
okay Debbie. The first part of my job is to understand what you’re going
through so I can help you and your mom the best I can.”
rest of the call was nothing like her mother had feared. There were no pushy
salespeople – the process was remarkably easy.
days later, the Alert1 POM device arrived and Debbie and her mom opened the box
together. A small velvet pouch held the orchid-colored help button that
Debbie’s mom would wear. It hung on a shiny sterling silver chain stamped “Made
in Italy”—a surprise for both women.
quite fashionable,” Debbie’s mom murmured. Debbie was so happy she could cry.
Two days later, Dan at the Alert1 Command Center called
to let Debbie know that 911 emergency services were on their way to her
mother’s home. Debbie’s mother had experienced a minor heart attack and blood
clot in her arm.
As she stepped into the post-operative recovery room,
Debbie couldn’t hide her sense of relief. “Thank god for Alert1,” she
whispered. She could not imagine what would have happened if the help button on
the silver chain had not been there. Thanks to Alert1, she did not have to.
insistence on safety and her mom’s insistence on style delayed the decision to
purchase Alert1’s service. They were lucky that the system arrived just in
time. Debbie should have called as soon as she first considered Alert1. Julie
would have told her about the stylish help button options, easily settling the
style versus safety debate.
POM is not just for situations like “The Fall.” It is a comprehensive and
general help system designed to support you in any health matter. We are here
for you, 24 hours a day, 365 days a year.
and Tricks to Stay Safe:
- Wear your help button. If you don’t like
the style, call us. We’ll help you find the perfect accessory that you will
want to wear.
- Our friendly phone
operators know that the conversation about getting a medical alert can be a
difficult one. When you call Alert1 you will feel like you have a friend on the
phone. We will help you and your loved one find peace of mind.
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Summer Heat and Berries
entered her office and relished the rush of cold, air-conditioned air. She
wiped the sweat off her brow and made her way down the corridor.
had been four weeks of unbearable heat. A storm had taken out their electricity,
and the air conditioning had been sorely missed. Holly was lucky – her work was
one of the first places to get power back.
sat in her quiet office, enjoying the cool breeze, until the peace was
interrupted by the phone ringing. It was her mother, Marilyn.
did you pick up the berries at the market?” With a palm to the head, Holly
groaned—she had purchased everything on the list but the berries!
sorry Mom, I forgot. I’ll get them on my way home.”
dear, you take care now.”
Mom, see you soon.”
next door to her mother had its inconveniences—shopping for two being one of
them. But it also had valuable benefits. It allowed Holly to take care of her
aging mother, who suffered from a heart condition.
phone rang once more.
I promise I’ll get th-“
apologize ma’am, but this is Elaine from Alert1 on the line,” answered a cheery
voice. It was as if Holly could feel Elaine’s smile through the phone.
I’m so sorry. I thought you were my mother. Did something happen?”
we noticed there was a power outage in your area, and have been trying to make
sure that your mother is okay. When you didn’t pick up your home phone we
assumed that the power outage also affected you. So we did a little digging and
managed to find your office number.”
my! That’s considerate of you, to go through all that trouble…”
to worry ma’am, here at Alert1 our Members are family. We were simply concerned
that we could not reach your mother. Is she doing all right?”
yes of course. I actually just spoke with her. Thank you so much for checking
up on her!”
glad to hear that everything’s okay. Is there anything else I can help you
a no thank you and a goodbye, Holly hung up the phone and immediately dialed
her mother. She recounted her conversation with Alert1’s Elaine. Both mother
and daughter felt that they were in great hands, knowing that Alert1 would go
above and beyond to make sure they were safe. Now if only they could do
something to make those berries appear…
is more than just a system for emergencies. We are willing to go the extra
distance to ensure that our Members are safe at all times.
weather situations can cause blackouts. We jump to action when we detect power
outages to make sure our Members are safe.
if your loved one is right next door or lives with you, an Alert1 POM will give
you peace of mind when you are not at home.
and Tricks to Stay Safe:
- Keep a flashlight handy in case of a
- Consider installing (or keeping) a
landline. They are usually functional even when the power goes out.
- Your POM base unit has a backup battery.
You will be able to press your button and get help even if the power goes out.
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Good Night, Good Morning
hugged herself as a shiver ran down her spine. The winter wind swirled through
the empty cottage. It was time to start a fire in the fireplace, but this
brought back memories of her husband. Ruth remembered how Colin would always
start the fires for her.
Men should always start the fires!
He would declare with a smile. Instead of rolling her eyes, she would smile right
back at him.
now her husband was gone, and this fire was a task for her alone. Ruth had
purchased a new home to leave the memories behind, but she was still trying to
get used to the quiet. She missed Colin’s loud, expressive personality. Her life
with him had been full of conversation, laughter, and noise.
she knew it, the fire caught, and the room was filled with the light of dancing
stared into the fire and half-expected for Colin to come up behind her. She
imagined him congratulating her, to which she would respond back: women don’t need men to start fires.
tear trickled down her cheek.
met Colin at the young age of 18. He was loud, vibrant, and daring. He took
care of her, and she took care of him. It was as if his spirit matched hers. Through
the years they danced together side-by-side, like the shadow and the flame.
struggled to move on after Colin’s passing. With the support of her bereavement
group, she had taken the first step into re-entering the world – buying a new
found herself reaching for the Alert1 pendant around her neck for comfort. Ruth
became a Member at the recommendation of a close friend. Her pendant hung on a
pretty beaded lanyard that Colin would have loved.
found solace in the idea that, with a press of a button, there would be someone
there to care for her. Alert1 helped stave off the fear of being alone for the
she toyed with the pendant, Ruth pressed the alarm button.
Oh no! Now they’ll think I’m in an
emergency! Ruth panicked and wished she could un-push the
there Ruth, this is Elaine from Alert1, do you need help?”
Elaine. I’m sorry, I pressed the button on accident! Everything is fine.”
problem at all Ruth, please feel free to press the button whenever you would
kidding?! I thought this was only for emergencies.”
are here for you Ruth, no matter what you need. You can always press your
button to test your device or just to talk with us if you want to say good
morning or good night.”
is wonderful. My husband passed away recently and he used to say both those
things every day.”
so sorry to hear that.”
a good night, Ruth. And, just so you have heard it once today, have a good
morning as well.”
felt a tear trickle down her cheek for a second time that night, but this time
around, she was smiling.
night and good morning, Elaine.”
is not only a medical alert system for emergencies. We are there for you so
that you are not alone during trying times.
When she accidently pressed her help button, Ruth was
afraid that she’d set off the alarm and started the whole emergency protocol. The
qualified responders at Alert1’s Command Center understand that accidents
happen. Feel free to push the help button for any reason, Alert1 will always
respond. We are here for you.
and Tricks to Stay Safe:
- Grief, depression, loneliness— you can
get through it. Join a social club or try a new extracurricular activity. Establish
a support system. Bereavement groups are a good place to start. Consider an
Alert1 POM as part of your recovery.
- Change your environment and
try new things. Shake things up and try that activity you have always wanted to
do. Don’t be afraid to ask for help from a Command Center expert. They are
available to help you along the way at any time, morning or night.
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To The Rescue
above the ground, Richard hammered a board to the tree. After months of
pleading, his daughter Susie was finally going to have the tree house she had
the sound of hammering, Richard heard a voice, distant yet distinct.
could only make out one word as it echoed across his yard: Help!
descended from the tree and followed the sound of the voice. It led him to his
neighbor Evelyn's home. The kitchen window was open, and the voice was coming
peered over the windowsill. The voice was coming from a white, rectangular
device with bright red and green buttons.
are you okay? Help is on the way!”
was nowhere in sight.
climbed into the house and spoke to the box: “This is Richard, the next door
neighbor! I heard you calling Evelyn from outside.”
Evelyn pushed her Alert1 medical alert button but has not responded to our
calls. Do you see her anywhere? We are now activating our emergency protocol.”
go look for her!”
running throughout the house, Richard found Evelyn on the garage floor. She had
fallen over but was still breathing.
stabilized Evelyn and yelled in the direction of the kitchen that he had found
emergency services!” he shouted.
“Don’t worry sir, help is on the way,” he
was not long before EMT’s arrived and took Evelyn to the hospital. Richard
followed, and was soon joined at the hospital by Evelyn’s son, Charles. Alert1
had called Charles to tell him what had happened. Charles thanked Richard profusely
for helping Evelyn. His eyes teared up when he learned that she was going to be
night, Richard relayed the day's unexpected turn of events to his wife while Susie
headed out to inspect the almost-finished tree house.
paused in the doorway and turned to face her father. “Don’t forget to install
an Alert1 POM in my treehouse too, Daddy!”
Alert1 system is more than just a simple button. The POM base unit has a range
of the size of two football fields - more than enough space to cover your home.
When you push your button, a team of trained responders at our Command Center
will come on the line immediately. If they are not able to hear you, they will
notify your contacts in your Circle of Care. You contacts are personalized so
that you always get the help you need.
POM base unit has a loud speaker and sensitive microphone so that you can hear
it and speak to the Command Center from anywhere in your house. The loud
speaker is what got Richard’s attention, allowing him to help Evelyn. With
Alert1, you always have someone you trust only a button push away.
- Great neighbors make great responders.
Let your neighbors know to look out for you and your loved ones. More often
than not they will be glad to help.
- Susie’s request at the end
of the story is very cute, but did you know that POMs are great for kids too?
If your child is often at home alone, an Alert1 system can offer them extra
protection to keep them safe.
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Light In The Darkness
was the worst hurricane in recent memory, blowing strong gusts of wind and
rocking the state of Maryland into a frenzy.
had protested the evacuation order, but the howling wind had convinced her it
was time to leave. Her home had begun to shake from the stress of the storm.
Her nerves increased with every tremble of the walls, making packing difficult.
The flickering lights did not help her progress, and their strobing was only
even the flickering light was gone. The house plunged into darkness.
froze in her tracks, her heart dropping to the pit of her stomach. As a child,
Yolanda had been scared of the dark. That fear came rushing back as she stood
alone in the dark house, the storm raging around her.
Yolanda made her way to the front of her house. She took cautious steps, but
she could not see the puddles that the leaking roof had let in. She slipped,
crashing hard to the ground.
eyes brimmed with tears. She was at a loss. She could not get up, she could not
see, and it felt like her home was ready to collapse. What could she do?
Yolanda fought to ignore the storm as she examined her options. Then suddenly,
a solution appeared: her Alert1 medical alert system!
grasped the pendant around her neck and pressed the bright red button. Moments
later she heard a voice.
this is Alert1, do you need help?”
s-send someone p-please,” Yolanda somehow managed the words. “I-I can’t see
anything. I fell…”
be okay ma’am, I’m here for you. We have your son as a contact in your Circle
of Care, would you like me to give him a call?”
would be g-great, t-thank you.”
remembered little of what followed, save the calm, reassuring voice of the
other woman on the line. The storm seemed to recede as she found solace in the
voice that consoled her. Her son soon came to help and they retreated a safe
distance from the storm. As soon as she could, Yolanda wrote a note to her
daughter, thanking her for the little live saver that kept her safe and helped
her face her fears.
over 25 years in the elder care industry, you can trust Alert1 to keep you safe.
Alert1 is ready to respond 24//7, even during natural disasters.
is important to call the Command Center sooner rather than later when a natural
disaster is eminent. Our skilled operators can help you prepare and avoid the
provides top-notch quality service. We will never leave you alone. We will stay
on the line with you until we are certain you are safe.
and Tricks to Stay Safe:
- Remain calm and be aware of your
- Keep an emergency kit at hand.
- Test your help button often so you are
comfortable using it.
- Create a safety action plan so you know
what to do in the event of a natural disaster or emergency.
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pressed her emergency medical alarm button. She had fallen out of her car in
the detached garage. She was worried, because she was not sure if Alert1 could
hear her pleas for help.
was her first time using Alert1 in an emergency. She had fallen two times in
the past few months, and Clara, her daughter, had wanted her to move into a
nursing home. Kristen had put up a fuss - she did not want to leave her beloved
home! So Kristen had suggested Alert1 as a compromise. Clara had been doubtful,
but was willing to give it a try. But if the Command Center operator could not
hear her, what good could Alert1 do?
thought made Kristen even more upset. If a medical alert could not keep her
safe, Clara would force her to move to a nursing home!
for now, there was a more pressing concern: how was she going to get help?
noticed her handbag lying within reach. Inside, she found her cell phone. She
quickly called 911.
“Please send help right away! I’ve fallen
her great surprise, the 911 responder assured her that emergency services were
already on the way.
Kristen pondered this, the garage door burst open. In came emergency
responders, with Clara following close behind.
did you know, honey?”
contacted me! They said you had pushed your button but were not responding to
their calls. I got here as soon as I could. I’m sorry for not believing you
about Alert1. It seems that they can definitely take care of you!”
classic system covers the size of two football fields so that you are protected
both in and around the home. Whether you are gardening, grabbing the mail, or parking
in the garage, you will be able to call for help if you need it.
will still send you help even if we cannot hear you. When you sign up, you tell
us whom you would like us to call. That could be a daughter or neighbor, or
911. We will get you the help you need, even if you are unable to talk to us.
- Keep your button close even
when out of audible range of your POM base station. Your button can call the Alert1
Command Center for help even when your voice cannot.
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suddenly found herself in a rainstorm – in the middle of her apartment. Water streamed
down her walls and the ceiling buckled.
in nothing but her robe, Magda rushed towards the front door. But no matter how
hard she pulled on the handle, the door would not budge. The collapsing ceiling
was keeping the door from opening!
and surrounded by cascades of water, Magda was at a loss for what to do.
saw a bright flash at the edge of her vision. The electronic sockets spurted
sparks of electricity! Frightened, Magda jumped on top of her coffee table.
appeared that electric shock might do her in before she drowned!
telephone was out of reach and there was no way Magda was going to wade into
the water with the risk of being electrocuted. She clasped her hands together
in prayer hoping for a miracle. As she clasped her hands in front of her chest,
Magda brushed against the pendant dangling from her neck. Hanging from a silver
lanyard was her Alert1 medical alert.
any further thought, Magda firmly pressed the button. Only a few seconds later,
a voice called her name.
this is Alert1. Do you need help?”
“How are you feeling,
fine now, honey.”
inside an ambulance with a blanket wrapped around her, Magda was truthfully
still a little breathless. She looked back at the building and shuddered. What
was all a blur. What she remembered most clearly was the concerned voice of the
Alert1 Command Center operator guiding her through her panic. The operator
stayed with Magda until the firemen arrived to tear down her door.
the pipes had burst in her apartment building. Magda’s home had borne the brunt
of the assault.
she watched her neighbors empty out of the apartment building, Magda was very
glad that no one had been hurt. She had been in the most danger, but she was
also the first to be rescued thanks to her Alert1 medical alert system.
brought her eyes up in prayer for the second time that day and thanked the
little miracle that hung from her neck.
there is an emergency, take a deep breathe to calm yourself. Take a moment to
assess the situation and press your help button immediately.
will send you help, and the voice behind the POM base unit will be with you for
as long as you need.
- You never know what can
happen. Ensure your safety with a medical alert system from Alert1. Why risk
being sorry when you can be safe?
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My Fair Lady
giggled as she lowered herself into the steaming water that filled the bathtub.
Earlier that day, a strapping young man with sparkling blue eyes had helped her
cross the street. She blushed at the memory.
dropped a scented bath bomb into the warm bath and waited for the lavender
fumes to waft up to her nose. She sighed contentedly. Relaxing into the calming
waters, she was soon overcome by nostalgia. Back in her prime, being the
debutante that she was, there was no shortage of strapping young men interested
in courting her. Like a proper Southern belle, she kept the gentlemen on their
toes. Sharon employed an endearing charm and a mild-mannered mystique.
toll of the clock dragged Sharon back from her deep thoughts. As she stood up,
preparing to step out of her warm bath, Sharon felt the blood rush to her head—vertigo!
a squeal, Sharon fell back into the tub.
Guess I’m no longer as gracious as
I used to be.
impact smarting, Sharon attempted to stand up, to no avail. The fall had
knocked the wind out of her, and she could only just keep herself propped above
the water. Sharon immediately reached for the Alert1 wall-mounted unit next to
At least I’ve still got my wits
the POM base unit was situated in the adjoining room, Sharon could hear a voice
calling her name.
“Ms. Burnside, do you need help? This is Cindy
I’ve fallen down in the tub. I’m ever so shaken and cannot bring myself to
stand back up, could you please send
away Ms. Burnside!”
each passing moment Sharon’s worry heightened, but her anxiety was dispelled at
the sound of her door opening—must be
thanks to the lockbox I had installed.
the footsteps neared, Sharon heard a deep, concerned voice: “Ma’am, this is
Chase from the fire station, I’m coming in to help y—. “
honey, no!” At the sound of his voice
Sharon realized that she was wearing nothing at all. Her debutante days may be
behind her but she was not about to
give a free show. “Avert your eyes and cover me with one of my blankets from
the next room over, dear. I’m afraid I’m not proper.”
heard her rescuer walk into the next room and back before he opened the
bathroom door. The man approached her with the blanket held up like a
protective shield. Grabbing the blanket, Sharon was able to cover herself.
pressing the blanket to her body, Sharon looked up at her rescuer. She smiled
in delighted surprise. It was the young man who had helped her across the
street! He lifted her waterlogged form from the tub and carried her out to the
waiting emergency vehicle.
felt herself flush for the third time that day. His muscles felt strong and
help buttons are waterproof, but we offer wall-mounted options if you prefer to
bathe or sleep without your button. The wall-mounted button can stay next to
your bath and bed so you can easily push them in case of emergencies.
cannot promise that a handsome young man will come to your rescue every time,
but if you press your button in times of need, we can promise help will be sent
- Make your home senior-friendly. Install
ramps, curbless showers, and grab bars throughout your house.
- Make use of the wall-mounted button
option and install them in easy-to-reach places.
- Be careful not to daydream
in the tub for too long. Be aware of your condition and step out with care so
you do not trigger vertigo.
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A Close Call
a loud one, your husband.”
chuckled at her twin sister Susan’s observation. The snores from Judy’s husband
reverberated throughout the household.
I’m off to bed dear. Is there anything else I can get for you, Judy?”
on the hospital bed in the middle of the living room, Judy waved goodnight in
her sister’s direction. She could hear Susan’s footsteps climbing the stairs as
had taken care of Judy for years. Judy suffered from multiple sclerosis and had
been legally blind since childhood.
perception of the world relied on her acute sense of hearing. Her favorite
activity was listening to music – jazz in particular. In fact, Judy’s snoring
husband was part of a jazz band. Hearing him play his sax for the first time,
Judy was ravenous for more of his rhapsody.
was love at first sound.
jolted as an abrupt noise came from the back door.
approached her, and an unfamiliar presence entered the room.
crept up Judy’s spine and beads of sweat trickled down her brow. Frozen with
fear, she found herself unable to scream. Judy heard the stranger move towards
her. Without another thought, she reached for the emergency help button around
her neck and pushed!
POM base unit responded in an instant, shattering the silence in the room.
is Alert1, do you need any help?”
intruder, startled, fumbled around the room before running out the way he came.
heard a familiar set of footsteps rushing towards her.
are you ok?!”
do you need us to send someone over?”
trio of alarmed voices—her husband, her sister, and the Alert1 responder
replaced Judy’s panic with warmth in her heart. After all of the trials and
tribulations Judy faced in her life, it was comforting to know that there were
people in her life who cared for her. Their concerns were like music to her
Familial caregivers are
wonderful to have in one’s life. But for those moments when they are
unavailable, Alert1 provides additional safety. Rest assured that when you push
the emergency button, our responders will answer right away.
And the service doesn’t
stop there! The Alert1 responder will stay with you and assess the situation
with care. They will send you the help you need while you are reassured by a
- Even though you may feel safe in your
bed, sometimes things go bump in the night. It is important to keep your help
- When seconds matter, a simple push
button is quicker than a mobile phone you must open, unlock and dial. With Alert1,
‘one touch solution’ takes on a whole new meaning.
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A Night at the E.R.
“67-year old Caucasian female
brought in pale and sweaty. Experiencing chest pains, IV set up and EKG reports
“—BP’s dropping. She’s fainted, no
pulse! Grab the crash cart and prep the O.R.!”
was just another day in the E.R. for Fran. So far, so good, just some minor
scrapes and bruises and a few fractured wrists. Easy-peasy.
year into her Residency Program and Fran was given the honor of managing the
E.R. for the day. Everything had to be by the books. Any mistakes and it could
cost a life—and her career!
“What do you mean the surgical
attendant is in another operation?! Fine! I’ll do this solo. Okay, here we go.
hour into the surgery and everything was going fine. No unexpected
complications. The patient, Shirley, was lucky she had gotten to the hospital
so fast. During her intern days, Fran saw patients succumbing to complications
because they were not rushed to the hospital.
was going to make it. Fran beamed with pride. She made her way to inform
Shirley’s friend Tanya of the good news.
“The surgery was successful. You can see her
once she’s woken up.”
thank goodness! I’ll have to call Elysia and let her know.”
that her daughter? I’m afraid I don’t see her as an emergency contact.”
heavens, no! Elysia was the young lady that contacted the EMT. She even stayed
on the line with Shirley ‘till the paramedics came. She called me after to tell
me what was happening.”
like you have yourselves a guardian angel.”
do! With her medical alarm system, I’ll always know Shirley is safe.”
I’m so glad that things worked out. We will keep you updated on Shirley and let
you know when you can come in to see her.”
you so much!”
a goodbye, Fran made her way back to the E.R.
medical alarm system? Curious, Fran spoke with the paramedic that took care of
Shirley. He told Fran that the company was Alert1, an emergency response
her medical know-how, Fran was not familiar with this system. To learn more she
headed to www.alert1.com.
“A quick push of a button and we dispatch
emergency medical personnel...” Huh, what a genius idea!
considered getting one for her father. Of course, the old timer would not
listen to her (M.D. or not). Yet, maybe if she told him Shirley’s story he’d be
a little more amenable!
26.5 million Americans suffer from heart disease, according to the Center for
Disease Prevention and Control. During emergencies, time is not always on our
side. It is crucial to get to the hospital fast. Over 90% of individuals who
arrive in the hospital conscious survive a heart attack. The odds of surviving
decrease dramatically when more time passes.
you push your help button, you can depend on Alert1 to ensure you are among
that 90% who survive.
Alert1, you know that your loved one will be brought to the hospital when there
is an emergency. In addition to positive Member testimonials, over 10,000
medical professionals trust Alert1.
- Quickness of breath and pressure or pain
emanating from the chest are general symptoms of heart attacks.
- If experiencing symptoms of heart failure,
sit down, try to remain calm, breathe, and get help.
- Make sure that you listen and follow
professional medical advice after experiencing a heart attack.
- Eat nutritious meals and exercise daily
to keep your heart in tip-top shape.
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About Alert1 Medical Alert Systems
Founded in 1988, Alert1
is committed to helping seniors live independently by providing affordable and
reliable home medical alert services. The Alert1 service provides emergency
response at the push of a button – 24 hours a day, 7 days a week.
More information on Alert1
can be found on our About Us page or by calling 1-800-693-5433
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