orders Monday through Friday from our main office in Williamsport,
Pennsylvania. Orders placed by 4 PM ET will ship same day. Orders placed after this
time will ship on the next business day.
If you are not 100% satisfied with your service for any reason, you may return
it at any time. To return your device, call our office and speak
with our cancellations department.
If within the first 30 days of your service you have tested your medical alert, connected to our Command Center, and decide you aren't happy with it, you can take advantage of our 30-day money-back guarantee. To receive a refund, you must have an annual plan and return your
device in its original condition within 30 days of receipt. One-time orders and devices returned
after 30 days will not qualify for a refund.
On This Page:
Expected Delivery Shipping Times
| ||Standard||2 Business Day||1 Business Day|
Standard Shipping Prices
|Standard||3-5 Business Days||$15.95|
|2 Business Day||2 Business Days|| $19.95|
|1 Business Day||Next Business Day|| $29.95|
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