FAQ: Are Alert1 Medical Alerts Just for Seniors?
The bottom line: Alert1 medical alert systems are great for people of all ages.
We serve people aged eight to eighty, in sickness and in
health, in times of need and in times of crisis.
We Protect Members Aged 8 to 80
The 1980s LifeAlert® television commercials popularized the
medical alarm industry. Yay for remnant television inventory! But, Life
Alert® also failed our industry by portraying the service as only for senior citizens.
we analyzed the data, calls from elderly members made up almost 85% of our total
emergency response calls. Further, calls from family of the elderly accounted for
11%. This data seems to confirm the Jay Leno punch lines and Steve Urkel laugh
lines. This is a “Help, I’ve fallen and I can’t get up”© product.
when we analyzed our membership data, we saw a much different picture. Alert1
medical alert systems serve a range of ages, from 8 to 80. It turns out that
medical alarm systems are great for seniors. But guess what? They are great for young
people, too. Members under the retirement age account for over 13% of our member
In Sickness and in Health
One of the most apparent reasons why someone would purchase a medical alert system is the existence of a chronic health condition. Our list below is full of valid reasons why people of every age have signed up for a medical alert system. Patients with diabetes, glaucoma, vision impairment, hypertension, stroke, arthritis, or Alzheimer’s use Alert1 medical alerts.
The counter to this argument is that the number of people who are just being proactive is also high (88%). That means that seniors and young people must follow the Boy Scout’s motto: Be prepared. Getting an Alert1 medical alert system is a great way to do just that.
For Richer or for Poorer
The use of medical alert systems spans income level. We took a close look at household income data of Alert1 members. The results surprised us.
The income levels of Alert1 members range from poor (<$20,000) to rich (>$200,000). The middle class has higher usage rate than other classes. But, membership is dispersed throughout various income levels.
In Good Times
Many members received their Alert1 medical alarm from someone who loves them. Gifting drives high amounts of medical alert system use. Almost 64% of our members buy Alert1 for someone else.
And in Bad
Variations of LifeAlert taglines underperformed. “I fell and couldn't get up” or “Had a fall” appeared multiple times in a list but were not significant drivers of Alert1 membership.
In Times of Need
Many members use Alert1 to meet other business or strategic needs. Of our non-senior Alert1 members, 18% specify a safety condition as a reason for joining.
can help during home invasions. Below is a Member testimonial during an
intrusion in her home:
days after I got Alert1, it was close to 3 o’clock in the morning. I heard a
noise—several different noises—in my kitchen. I knew my husband was upstairs in
bed and my twin sister was sleeping on the couch beside my hospital bed.
I sat up and I
felt someone was in my house and I just started screaming. My sister jumped up
and when she jumped up even though I’m screaming—the two people that broke into
our house didn’t even—they were not afraid of the screaming whatsoever!
But I had hit
Alert1 even before my first scream. I was so startled and by that time [Alert1
responders] came over the microphone, the Alert1 [POM] system. When [the
intruders] heard those voices on the Alert1 system—they asked us “did we need
help?! Did we need the police? What was wrong?”—and so [the intruders] ran out
the back door.
couldn’t hear us screaming because he had the fan and the air-conditioning on.
My twin sister grabbed my blind stick and started hammering the ceiling. But
when he finally came down, Alert1 even beat my husband. They were there faster
than my husband who we couldn’t get his attention [because of] all the noise in
the room. And that was 3 days after we got the Alert1 medical alert system.
Judy describes, the POM can be an alarm gong that can scare away intruders and
notifies police at the same time. Judy chose to age in place with peace of
mind. As part of her aging in place plan, Judy became a member of Alert1 to
maintain safety in the comfort of her own home. Now, Judy can live her life and
prepare for anything the future has in store.
In Times Of Crisis
Alert1 helps during natural disasters. Team Alert1 has not tracked usage during
natural disasters. Instead of data, we turn to a customer testimonial.
October 2012, Hurricane Sandy battered the eastern seaboard. Dolores F faced a
crisis. Her home was flooding. In her loneliness, Dolores grew frightened.
What's more, Dolores was without a means to communicate to the outside world!
she was an Alert1 member so she pressed her Alert1 medical alarm pendant to
signal for help. The Alert1 Command Center operator contacted emergency
dispatch services. Then, they stayed on the line to reassure Dolores throughout
the terrifying experience.
daughter Jackie later recounted the situation in tears. Jackie said it was
important that someone was able to allay Dolores’ worries.
of duress can come unannounced. It is nerve-wracking to know that you may not
always be able to contact emergency personnel. Alert1 has many command centers
in regions unaffected by natural disasters. This way, we are a quick button
push away from answering your call.
is unpredictable but you can take control with an Alert1 medical alert system.
Team Alert1 analyzed over 500,000 pieces of data from the Alert1.com site. We looked at keywords, phrases, usage patterns, and significant statistical trends. The result: definitive answers for our members about the Alert1 medical alarm system.