Medical alarm terminology can be difficult to follow. Here, we provide a list of commonly used words you may find useful when searching for medical alert devices.
Alert1 Advantage Plan is a warranty plan in case of
damage to your medical alert system.
Senior focused interest group that offers discounts.
Alert1 offers a $1/month AARP discount.
Aging in place
Aging in place describes a person living in the
residence of their choice, for as long as they are able.
Alert1 medical alert
systems come with an integrated battery system that automatically insures that
the medical alert base station will continue to operate normally for up to 24
hours during a power failure.
Back-Up Power Supply
An integrated battery system that automatically insures the medical alert base station will continue to operate normally for up to 24 hours during a power failure.
Alert1’s home medical alert systems use a base station
that plugs into the wall and provides a coverage range of 600 ft. During an
emergency, the Alert1 Command Center will speak through the base unit’s two-way
speaker and microphone.
The medical alert base station monitors the power
level of the battery and the emergency help button. The device automatically
notifies Alert1 when the battery needs to be replaced. When we receive the
notification that the emergency help button battery is low, we send a
replacement emergency button at no additional cost.
Better Business Bureau. Alert1 is BBB accredited and has an A rating.
Individual who is paying
for someone to use Alert1's medical alert monitoring system.
Certified Aging in Place Specialist.
Compassion Answer Respect Evaluate. An acronym to help guide indivdiuals when talking to senior loved ones about getting a medical alert.
A family member or paid helper who regularly looks
after a child or a sick, elderly, or disabled person.
Circle of Care
The group of people we setup to contact when you press the emergency help button on your medical alert system.
Where help button calls are directed. The operator
assesses the situation and contacts emergency services or a loved one. Command
Center operators are available 24 hours a day, 365 days a year.
Synonyms: Emergency Monitoring Center,
Monitoring Center, Central Station.
The area where the
medical alert system works. Alert1 coverage area is nationwide.
Central Station Alarm Association. Alert1’s Command
Center operators go through a rigorous emergency care training program to
become CSAA certified.
Digital Subscriber Line method of connecting to the
internet. Our home based systems do work with DSL, although you may need an
Emergency Help Button
A waterproof emergency button, usually worn as a pendant or wristband. Pressing the button places a call to our emergency response center.
Synonyms: duress button, elderly help button, emergency call button, medical alert button, medical panic button, senior help button, medical alert pendant
Ambulance, fire or police services within a local
community. Emergency responders are dispatched by the Alert1 Monitoring Center
if the member does not respond to the emergency operator.
Synonyms: Paramedics, 911, EMS, First Aid and
First Alert Responders.
Your tailored plan for what happens when you push
the button on your medical alert system.
Emergency medical services.
Fall detection is a feature built into medical
alert pendants that will sense the movement of a fall and automatically call
for help. Fall detection is available in Alert1 home
pendants or mobile
Friends For Life. Referral program. If you refer a friend to Alert1, each of you will get one month of free service.
GPS (global position system)
is a satellite-based navigation system that is built into the PAX mobile
fall detection pendant. Once a fall is sensed or the help button is pushed,
the pendant activates the GPS to find the user's exact location.
The heat detector
that triggers a 95-decibel siren when the room temperature rises too quickly.
HIPAA stand for the Health
Insurance Portability and Accountability Act. This
act protects employee’s health insurance portability and confidentiality
of health information. Alert1 is HIPAA certified.
Home care is
non-medical supportive care provided in the home.
Process of setting up
a medical alert system.
Mobile medical alert
Alert1’s home medical
alert system can connect to your telephone landline if you prefer. Wireless home medical alert systems are also available.
A secure area for
storing a key in case emergency and 911 personnel need to enter your home.
Medical Alert System
A communication device that allows you to call for help in the event you can’t reach a phone. Most medical alert systems are activated when the subscriber presses his or her emergency help button. When the help button is pressed, a call is placed to a medical alert monitoring center. The operator then assesses the situation and contacts emergency services, or a loved one.
Synonyms: home medical alert, medical alarm, medical alarm system, personal emergency response system, personal alert systems, PERS
Medical ID Bracelet
A bracelet that lists
your medical conditions, drug and food allergies. Medical ID bracelets allow emergency
responders to treat you quickly and effectively.
Individual who is
using Alert1's medical alert monitoring system and is part of the Alert1 family.
Where help button
calls are directed. The operator assesses the situation and contacts emergency
services, or a loved one. Command center operators are available 24 hours a
day, 365 days a year.
Monitoring Center, Command Center
Alert1’s Mobile Fall
Alert1's Mobile + Home Fall Detection System.
Payment Card Industry Data Security Standard (PCI DSS)
is a proprietary information security standard for organizations that handle
credit cards. Alert1 is PCI compliant to keep our member’s information safe.
Peace of Mind – State of being and the acronym behind
our POM landline hardware.
Safety zone or
distance away from the base unit
Remote Call Answering
This feature of the POM home system allows you to
answer incoming phone calls by pressing your emergency help button. Simply
press the help button to answer on the third ring.
Individuals the subscriber has identified for the Command Center to contact in the event of an emergency. In most cases responders are friends, family members or neighbors who are close by and can respond to an emergency.
Synonyms: Circle of
Care, Emergency Contacts
A range of wearable
devices, typically for women, that connect to the wearer’s smartphone. The
smart jewelry is designed to notify or alert the wearer.
Individual who is using Alert1's medical alert monitoring system.
Thayer Certified is the first 3rd party certification
system to specifically target what consumers care about most: that human beings
are not harmed or exploited in the provision of their products and services.
Alert1 is Thayer Certified.
Technology that uses both a microphone and a speaker, allowing emergency monitoring personnel to communicate with the subscriber in case of an emergency.
UL or Underwriters Laboratory, a safety certification
standard. All Alert1 devices are UL compliant.
Uplink-Time Difference of Arrival is a wireless
location technology that relies on cell tower triangulation. Alert1’s mobile
units use UTDOA to locate members when they press their button for help.
An additional two-way speaker that can be placed in
remote areas of your home to further amplify the speaker on the medical alert
Alert1 does not use VOIP
(Voice over Internet Protocol). Internet connections can be unreliable as it
cuts in and out. We use stand-alone wireless systems that do not rely on the
Wall-Mounted Emergency Button
Emergency help button that can be mounted in areas of the home where falls are likely to occur. Common locations include the bathroom, next to the bed, or near stairs. Wall-mounted emergency buttons attach quickly with Velcro and are wireless.