Member Care Hub
Welcome to the Member Care Hub!
Thank You for Being Part of the Alert1 Family

Useful Information for Our Valued Members:

Stay Informed with Your Monthly Member Newsletter
Be on the lookout for your monthly Member Newsletter, sent via email. You’ll discover relevant news stories, great recipes, and helpful facts—specifically tailored to senior lifestyles.

Refer-A-Friend for Free Service
Do you love a bargain? Participate in our Friends for Life referral program, and BOTH you and your friend will receive one FREE month of service if they sign up for a new Alert1 membership. There is no limit to the number of referrals you can make to family, friends, and neighbors!
keep my friend safe

Get Help
We’re here for you!
For questions about your account, call Member Care: 800-693-5433 x 2
For troubleshooting issues, call Technical Help: 800-693-5433 x 3

Stay Connected
Keep current on the latest in senior news by following us on social media.