Member Care Hub

Welcome to the Member Care Hub!

Thank You for Being Part of the Alert1 Family

Grandmother and Granddaughter Hugging

Useful Information for Our Valued Members:

Newspaper

Stay Informed with Your Monthly Member Newsletter

Be on the lookout for your monthly Member Newsletter, sent via email. You’ll discover relevant news stories, great recipes, and helpful facts—specifically tailored to senior lifestyles.

Friends

Refer-A-Friend for Free Service

Do you love a bargain? Participate in our Friends for Life referral program, and BOTH you and your friend will receive one FREE month of service if they sign up for a new Alert1 membership. There is no limit to the number of referrals you can make to family, friends, and neighbors!               

keep my friend safe
Refer-A-Friend
Question Mark

Get Help

We’re here for you!

For questions about your account, call Member Care: 800-693-5433 x 2

For troubleshooting issues, call Technical Help: 800-693-5433 x 3

Helping Hands

Stay Connected

Keep current on the latest in senior news by following us on social media.

Thank you again for being a valued member!

With Alert1, you’ll never face an emergency alone.