What Does Life Alert® Phone Service Look Like?

Medical alert systems rely on phone networks around the country. Whether you use an at-home device or an on-the-go pendant, when you press your button, you are connected to a call operator through a U.S. cellular or landline network. But what does Life Alert® phone service look like? And how does it compare to Alert1?

Medical alert systems rely on phone networks around the country. Whether you use an at-home device or an on-the-go pendant, when you press your button, you are connected to a call operator through a U.S. cellular or landline network. But what does Life Alert® phone service look like? And how does it compare to Alert1?

While this might not be a problem for seniors living in densely populated parts of the country, it can become an issue for those in ex-urban and rural areas. A medical alert system is only as useful as it is usable. If your device doesn’t work in your area, there’s no point in having it. Below, we’ve unpacked the difference between the networks Life Alert® and Alert1 offer.

Networks Available with Alert1 and Life Alert®

Like most medical alert systems, Life Alert® phone coverage depends on the type of device you’re using. Their at-home systems utilize landline service to provide constant protection. Their on-the-go options utilize GSM cellular service, or the Global System for Mobile Communications. In the United States, this includes AT&T and T-Mobile.

Similarly, Alert1 requires a landline for home unit usage. But our on-the-go systems differ. These devices utilize both the AT&T and/or Verizon networks, depending on your location. The combination of AT&T and Verizon may not seem like much, but this offers a broader range of coverage than what Life Alert® phones include. We use a combination of CDMA and GSM networks to provide service to you, whereas Life Alert® only uses GSM. In simpler terms, Alert1 systems have a broader range of coverage. This allows us to offer our service to more people, and more users can feel confident that they’ll receive help when they need it. 

Finding a Device to Suit Your Needs

We know that not every senior has a landline. Not every senior has a cell phone, either. This is one of the reasons why Alert1 is careful to include multiple options for our members. We understand that medical alert systems are rarely a one-size-fits all situation. You shouldn’t settle for a service that doesn’t meet your exact needs. But, whether you’re satisfied with the Life Alert® phone coverage or want something that better matches your personal needs and preferences, we don’t think users should spend outside of their means.

While finding a device with appropriate network and phone coverage is important, it’s essential to use a medical alert system that doesn’t stretch your budget. Alert1 takes accessibility seriously. That’s why our devices are available some of the lowest rates in the industry. If you use a Life Alert® phone, you’re probably happy with the service, but you might not be happy with the price you’re paying.

If you’re considering a new medical alert system, or if you’re looking around for the first time, consider Alert1. We offer a variety of system options and low rates, and we won’t lock you into a long-term contract. We may not be as well-known as Life Alert®, but we guarantee that we’ll provide a great service at a lower price.