What’s the Difference Between a Life Alert Button and an Alert1 Button?

Life Alert buttons, popularized by the well-known, “I’ve fallen, and I can’t get up TM,” commercials, provide an essential service – they contact emergency support in the case of an emergency. But while Life Alert may be one of the more recognizable names in the industry, we think you’ll find that Alert1 has some additional customer-friendly services – from our no long-term contract options to the fact that we stay on the line until help arrives.

Compare Life Alert Buttons for Seniors

Life Alert is among our many competitors in the medical alert system industry. While Life Alert buttons for seniors may be well known in the industry, we have added several services and features to try to set ourselves apart. As you can see in the grid below, Alert1 consistently delivers a lower-priced service with even more value-packed features and benefits than Life Alert.1

  Alert1  Life Alert 
Home Annual Prices Starting At /mo¹
See Pricing
No Long-Term Contract Required
See Plans

Nationwide Coverage

UL ListedMonitoring center 

Stay on the LineWe stay on the phone until help arrives

Multilingual ProtectionResponders speak over 190 different languages
 Not Listed
Same Day Shipping
For 85% or more of orders

Verizon Service Available for On-the-Go Devices
Thayer CertifiedSafe, fair working environment
HIPAA Compliant
TMA 5 Diamond Certified Command Center Ensures that each center meets only the highest standards

Pacemaker Safe Buttons

Online Troubleshooting Guides
No Charges for False Alarms

Call us today at 1-866-581-4540 to get your medical alert with Alert1


If you need more than a simple medical alert pendant, Alert1 has you covered. We have added fall detection, on-the-go options, and pendants suited to whichever lifestyle you prefer to lead

What to Expect from a Medical Alert Button

Medical alert buttons are an essential part of senior healthcare. Whether a user has experienced a fall, is aging in place, or simply wants to prevent a medical emergency, an alert button is a crucial facet of senior health. Interestingly, most medical alert buttons work similarly – including both Alert1 and Life Alert buttons.

Both systems include large buttons that users press if they experience an accident or emergency. This triggers a call to the company’s call center, where the user is connected with a trained operator. This person then helps the user decide which contact number is best to address the present situation – a friend, a family member, or emergency services. That call is then placed, and the member waits for help to arrive. This, however, is where you’ll find that Alert1 services diverge.  

Why is Alert1 Different?

Alert1 offers countless options for folks looking for personal medical alarm buttons. Many medical alert systems have the option to input a pre-selected contact list. When you push the button, an emergency operator can connect you to your loved ones – or emergency services, if necessary. But while many systems, including Life Alert, have this feature, Alert1 stands out in a few crucial ways.

When our members press the button on our medical alert systems, the Command Center responder is going to stay on the phone with you until help arrives. Most medical alert companies will not offer this service. While staying on the line may seem inconsequential at first, we’ve found this to be a huge comfort to our members. When help is on the way, you’ll have a trained, calm voice on the other end of the line, talking you through the emergency.

This stay on the line service is included in all our medical alert system options. We would also like to point out that all of our devices are available at prices lower than Life Alert button costs.1 The Life Alert name is very recognizable and one of the biggest in the industry, but if you select our products, we know you’ll be satisfied with our price, service, and member support. 
1As of May 2021