Compare Connect America® Medical Alert Systems and Alert1

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Connect America® medical alert systems are popular, but we think Alert1 has more to offer. Most medical alert customers comparison shop, and we’ve decided to make the process easier. Review our pricing and comparison table and see how Alert1 can give you and your loved one’s peace of mind.  

Learn how we compare:
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Alert1 and Connect America® Medical Alert Systems Comparison Chart

We encourage you to compare Alert1 to Connect America® medical alert systems using the chart below. You’ll find important information about services, features, and pricing comparison table. 


  Alert1 ® Connect America ®
Prices Starting At /mo¹
See Pricing
No Long-Term Contract Required
See Plans
Nationwide Coverage

UL ListedMonitoring center 

Constant CareWe stay on the phone until help arrives
Not Listed
Multilingual ProtectionResponders speak 190 different languages
Same Day ShippingFor 85% or more of orders
Not Listed
No Charges for Button Presses

Thayer CertifiedSafe, fair working environment
Based in Williamsport, PA USA
TMA 5 Diamond Certified Command Center Ensures that each center meets only the highest standards
Not Listed
Modern Senior Magazine* #1 Rated Medical Alert System

As you can see, Connect America® medical alert systems are around $12 cheaper per year than Alert1. That said, there are a few crucial features they leave out. Connect America® does not include multilingual protection or a Thayer certification. More importantly, they do not list whether phone operators stay on the line until help arrives. We think our members should have constant support in their moments of need. For the most user-friendly features available, choose Alert1.

How It Works

1. Press

1. Press

Your 100% showerproof help button will get you help for any type of emergency, big or small, 24/7

2. Connect

2. Connect

A US-based operator from one of our two Command Centers come on the line to assist you. Even if you cannot speak– we follow the procedures set up ahead of time to make sure you get help

3. Send Help

3. Send Help

We stay on the line with you until help arrives so that you are never alone. We reduce worry by notifying your family members, neighbors or doctors

30 Day Refund Policy

30 Day Refund Policy (Oct 2017)

Alert1 offers multiple payment plans so you can choose the service that best meets your needs for price and flexibility. Our members are never locked into a multi-year contract. You may cancel your service at any time, without any cancellation charges.

To qualify for a refund, new members must subscribe to an annual or semi-annual service plan, use the medical alert device to place a successful test call to the Command Center and return the device in its original condition within 30 days of initial purchase. Any prepaid shipping, warranty and activation fees are non-refundable.

Medical alert comparisons and pricing are based on standard rates, temporary promotions may apply, offers subject to change.
¹Pricing of Alert1 annual service plans.
²Connect America® website accessed on 9/1/2020. Information updated quarterly. View our competitive advertising guidelines.  
If you would like to request any changes to the information provided here, contact [email protected]
*Alert1 and Modern Senior Magazine are wholly owned by ResponseLINK, LLC.
Please note that for all comparisons a lack of a check mark indicates that the competitor criteria is not listed on the competitor’s official website.