Alert1 Receives Consumer Affairs Accreditation
Posted on March 15, 2016
Here at Alert1, we’ve been providing customers with peace of
mind for over 29 years. Since 1988, we have focused on customer satisfaction. We
have Consumer Affairs accreditation and our reviews on Consumer Affairs are outstanding.
The customer is our priority and providing industry-leading customer service
sets us apart from our competition.
Consumer Affairs Accredited
Alert1 has been reviewed by many third parties and we
have received excellent reviews. We are
dedicated to customer satisfaction and to providing the best medical alert
service available. Our top priority is providing our customers with honest
and transparent pricing, billing and services.
Over 10,000 doctors and hospitals recommend Alert1 because
of our customer-focused business model. Customers on Consumer Affairs have praised
our “flexible service plans, friendly sales
representatives, clear pricing and terms, and [our] 30-Day Money Back
Guarantee”. Modern Senior Magazine declared Alert1 the “1 Rated Medical Alert
System of 2015”. They reviewed us and
said: “We loved Alert1’s high
quality of service. From their sales agents to their emergency responders,
everyone at Alert1 was kind, caring, and professional. They are definitely the
ones you want by your side in an emergency.”
would you lock yourself into a contract with a service that your life may
depend on? How do you know it’s the right fit for you? At Alert1, we offer flexible
plans with no contracts. When you buy your medical alert device you can customize
a payment plan that best fits your needs. The longer payment plan you choose,
the more you’ll save.
We value your patronage and we are confident
that you’ll become a lifelong member. If you decide you no longer want our
service, you can end your subscription at any time with a simple call.
We understand the frustration that many folks feel when purchasing something
online. Sometimes pricing information is difficult to find or unavailable
altogether. That’s why we have our pricing clearly displayed
on our website. This page features an easy-to-understand table with no hidden
fees. We want to give you all of the information necessary to make an
Our pricing table allows you to compare our diverse
product lineup to find the system that works best for you. Our industry-leading technology is
available across all our products. Whether you buy the PAX mobile medical
alert system with automatic fall detection or our wireless home device, you’ll
receive the same award-winning care.
Many companies send their customer support overseas, but
here at Alert1 we choose to keep your
care close to home. With our two Command Centers based in Utah, your call will not leave the country.
You’ll speak directly to local representatives to get the help you need. Our
sales team and member care are based in Williamsport, Pennsylvania to help you
with any questions you may have. They are seasoned professionals with an
intimate familiarity with our products and services so that you’re always in
What Do our Customers Say?
Alert1 has learned to be the best from our more than 250,000 customers. We have
seen every type of emergency situation. We
have always provided the quickest and most responsive service available.
Even if your loved one is unable to press their button, they’ll still get help
with our PAX system
offering mobile fall detection. Our Command Center operators stay on
the phone with our members as they wait for help to arrive. We stay with them
to create an atmosphere that is comforting and supporting in their moment
of need. Here are a few reviews from our customers:
Alexandra from Thousand Oaks, CA said “My Mother fell and Alert1 let everyone
on her list know. Got her help quickly.”
Waltraut of Canyon, TX recalled “Had a recent fall and Alert1 was there for me.
EMTs were dispatched to my home. Family members on the call list were notified.
Everything went smoothly. I am quite sore now, but OK. This was the first use
of Alert1 and their swift action was awesome. Thanks so much!”
of Del Ray Beach, Florida said “My mother-in-law fought me about this for quite
a while until I just went ahead and ordered it for her. Now she is never
without it and has had to use it 3 times now. Good job.”
here to read
more reviews and recommendations for Alert1.
Delivering Peace of Mind is our Priority
Here at Alert1, we don’t think it’s enough to just offer
products with cutting edge technology. We understand the importance of
excellent customer service as well. If your mother or father falls when they
are home alone, their accident is time-sensitive. They need immediate
help. We will stay on the line with your loved one until help arrives. Our Circle of Care allows you to choose who to contact before we call
emergency services. This will help get your loved ones the proper help
they need. But don’t take our word for it! Refer to Consumer Affairs and our website to learn
more about how much people love Alert1 products and services.
As a potentially life-saving tool, you should carefully
decide which medical alert system will provide you with the best care. That is
why it’s important to choose a system with Consumer Affairs accreditation that
has been well-reviewed. A medical alert from Alert1 is one of your most
important purchases that will give you peace of mind no matter where you are or
what you’re doing.
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