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Medical Alert System: Setup

Classic Home Medical Alert

Your Classic Home Medical Alert System is easy to set up. To make things even easier, the system comes with a quick start guide, and our member care team is only a call away if you need additional help.

With your Classic Home System, you receive a personal help button and the Peace of Mind (POM) base unit. Your help button is already synced with your POM unit. You simply need to plug in the POM into an electrical outlet and into a phone jack. A phone or answering machine can be plugged into the POM, so you do not need to relocate your current phone. After the device is plugged into the wall, press your help button to test your system. Just inform the operator that you are testing, and your installation is complete.

We recommend that you test your button every month. Anytime you need help, 24/7, just press your button to connect with the Alert1 Command Center. We will send you the help you need from your Circle of Care.

A Man Installing an Alert1 Medical Alert System

 

Home Wireless Medical Alert

With your Wireless Medical Alert System, you will receive a personal help button, the Peace of Mind (POM) base unit, and a wireless adapter. The help button arrives already synced with the POM unit. You just need to plug the POM and wireless adapter into an electrical outlet, and then connect the two with the provided cable.

Once you plug in those two cables, all you need to do is test your system. When the operator comes on the line, tell them that you are testing your system and they will disconnect. You will receive a quick start guide with visual instructions to make it easy. Plus, our member care team is available to answer any questions you may have.

With the Alert1 wireless medical alert you do not need a landline. The wireless adapter uses the cellular network to connect you to the Alert1 Command Center. You do not need to purchase any additional cellular contracts, everything is included!

We recommend that you test your button every month for your peace of mind. With Alert1, you get unlimited button pushes. So feel free to press your button any time you need help. 24/7. We will get you the help you need.

Home Fall Detection Medical Alert

Your Home Fall Detection Medical Alert System comes with the Peace of Mind (POM) base unit and the fall detection pendant. All you need to do to set the system up is plug the POM unit into an electrical outlet and into a phone jack. The fall detection pendant is already synced to your POM unit. One last step: test your system.Press the button on the pendant and tell the operator who comes on the line that you are testing and they will disconnect the call. That’s it, and your system is all set up! Your system comes with a quick start guide to help you through the process, and you can call our member team with any additional questions you may have.

Your pendant is able to detect when you fall and will contact the Command Center for you. If you need any type of help, at any time, press the button on the pendant to call for help. We recommend you test your pendant every month for your peace of mind.

Home Wireless Fall Detection Medical Alert

Your Wireless Fall Detection Medical Alert System comes with the fall detection pendant, Peace of Mind (POM) base unit, and wireless adapter. Set up is easy. All you need to do is plug the POM unit and adapter into a wall electrical outlet and then connect the two together with the provided cable. The final step: test the system by pressing the button on the pendant, and tell the operator that you are testing. That’s all that is required to set up your wireless fall detection system. You will receive a quick start guide to help you through the process, and you can call our member team with any additional questions you may have.

With our wireless fall detection medical alert you do not need a landline. The wireless adapter uses cellular networks to call the Alert1 Command Center. You do not need to purchase any additional cellular contracts - the wireless capability is included with your service.

Your pendant will detect when you fall and contact the Command Center for you. If you need any type of help, at any time, press the button on the pendant to call for help. We recommend you test your pendant every month for your peace of mind.

Mobile Medical Alert

The Kelsi Mobile Medical Alert System arrives ready to use – no setup required!

With the push of the help button, Kelsi will contact the Alert1 Command Center using cellular networks. This capability is built in; you do not need to purchase any additional cellular contracts. With Alert1 you get unlimited button pushes, so you can feel free to press your help button whenever you need it.

For your peace of mind, we recommend testing the unit. Press the button on Kelsi to connect to an operator, and tell them that you are testing the system. Now that you know how the system works, you are ready to take your mobile medical alert everywhere you go!

Need help? We are here for you

Our medical alert systems are all easy to install. To help you get started, they come with a quick start guide with visual instructions. If you have any additional questions, you can call our friendly Member Care at 1-866-581-4540. We are here to help!