Alert1 Advantage Plan

Alert1-advantage-plan
Become an Alert1 Advantage Plan customer today for just $5 per month and enjoy extra products and services along with your highly reliable Alert1 system and monitoring service.

Immediate Notification of System Power Outage

You and your personal responders will receive immediate notification via a text message if your Alert1 system stops receiving electrical power. Although the system's battery can continue to provide emergency monitoring services for up to 24 hours, this notification helps you quickly address problems, such as a system getting accidentally unplugged.¹

Free and Simple Product Returns

  • Free standard shipping to you for any additional or replacement products you need.
  • Free return shipping and insurance via UPS if you need to return your Alert1 system at any time for any reason. UPS will even pick-up the system at your home, scheduled for your convenience.
  • Note that Alert1 already provides free return shipping on any products that need replacement under our comprehensive hardware warranty policy, but for Alert1 Advantage customers, this benefit is expanded to include any return shipments for any reason.

Free Expedited Shipping on Initial Order

New customers who choose the Alert1 Advantage Plan will be automatically upgraded to free expedited Two-Business Day shipping on their initial order. Or, if you choose, you can purchase overnight shipping for the discounted price of only $15.95 (this special overnight shipping offer requires that you place your order by phone before 3 pm Eastern time, Monday-Friday for delivery the next business day).

Extra Safety: Extra Help Buttons

Upon request, we'll send you an extra help button each year that you remain an Alert1 Advantage customer.

Available Now for New and Existing Alert1 Customers

Add the new Alert1 Advantage Plan to your new or existing service plan for just $5 per month. New customers must purchase the Alert1 Advantage Plan for the same time period as their emergency monitoring service and the service is only available for our quarterly and annual service plan customers.

If you are an existing Alert1 customer, please call Customer Service at 1-800-693-5433 to line up your Alert1 Advantage Plan with the duration of your existing service plan.

¹Standard text messaging charges may apply through your mobile phone service provider.