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Medical Alert System Reviews and Testimonials for Alert1

Trusted by 10,000 doctors, hospitals & care managers

#1 Rated Medical Alert System of 2014

"I have 4 family members and 15 clients that all use Alert1. The service is the best in the industry and I have literally seen them save a life! I strongly recommend Alert1 to all my patients."

At Alert1 we pride ourselves on being the most affordable and trusted medical alert system provider. We are proud of delivering service to more than 200,000 families. But, don't just take our word for it --read what independent reviewers and our customers say about Alert1 in the following medical alert system reviews, or watch our testimonial videos.

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Alert1 Featured on The Lifetime Network's The Balancing Act

The Balancing Act® is America's premier women's morning show that illuminates new ways for women to achieve success in all areas of their lives. The show is dedicated to reviewing trusted solutions and in this episode they featured the Alert1 medical alert system as a leading way to help keep your parents safe while aging in place.

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Stories from our members. In their own words.

"When my 94-year-old father fell, Alert1 called me immediately. It's comforting to know that he is safe." 
- Genece 
"I am so happy with Alert1. It’s the fastest response you can get. I can’t imagine why we didn’t get this before."
- Judy

Independent Reviews. From Industry Leaders.


EMSY Medical Alert Award

#1 Rated Award Winning Medical Alert!

"Best Medical Alarm Service of 2014" by Modern Senior Magazine

"The editors select Alert1 as the best medical alarm service for seniors. The company’s commitment to customer satisfaction and its transparent, affordable pricing rank high on our priority list when it comes to senior safety and independence.

The phone representatives were pleasant, knowledgeable, and considerate of our questions. Unlike Life Alert or LifeLine, Alert1 publicly posts its prices on their website. Alert1 also allows flexibility in payment frequency, has no long-term contracts, and features a 30-day money back guarantee." via Modernserniormagazine.com


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Best Choice!

"Alternatives to Life Alert ®" by Joseph Enoch, Consumer Affairs

A few years back, ConsumerAffairs.com reviewed 12 medical alert companies to find a more affordable alternative to Life Alert™. The reviewer recognized Alert1 as the best choice because of our affordability, the clearness of our business terms, and the helpfulness of our customer service team. While some things have changed since this review was written, we still get 97% positive feedback from customers on the Consumer Affairs website. See a sample of these reviews, below. via ConsumerAffairs.com



You'll Be Hard Pressed To Find A Better System!

"Alert1 Medical Alert System Review" by TopTen Reviews

This is a system easily set up in my home and ready for any Alert1 Medical Alert Systems, a top-notch medical alert system brough to you by AlertOne Services, is a standout in the burgeoning field of medical monitoring services. The service boasts a UL-listed monitoring center to ensure quick and professional response to all calls, and the company offers both agreeable terms and a variety of monitoring devices. Given all that, you’ll be hard-pressed to find a better home medical alert system. Alert1 Medical Alert System is a respected name, and we’re pleased to include them in our medical monitoring services review. via TopTenReviews.com


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Other Professional & Customer Reviews

 Angie's List

The Best Medical Alert System!

"Alert1 customer review" by Joan Newman, Angie's List

This is a system easily set up in my home and ready for any problem I might have. If I am ill or had fallen or felt uneasy about anything, I would press the alert button I wear as a bracelet and they would respond. I was impressed that there was no contract and I pay for the service every 3 months. They check in periodically and they are available for a chat. I interviewed another service on the phone and felt best with this one.  Highly recommended. I live alone and am a healthy 84 year old female. via Angie's List.



Alert1 is an Ideal Choice!

"Lifestyle Health review", Happyhealth.net

Alert1 medical alert system is simply an indispensable tool that can be used to ensure 24-hour emergency protection. It uses an updated technology that is recognized by many healthcare professionals. Its ease of use, reliability, and unique features simply permit homeowners, especially the elderly, disabled, and recovering patients, to live independently in their own homes without any fear that they will not receive any help in times of distress...Alert1 is an ideal choice for a medical alert system that homeowners won’t regret purchasing. More



Extremely Satisfied with Alert1!

"Alert1 Medical Alert Systems review", Yvonne, Santa Cruz (CA), Yelp.com 

My father has been living with Multiple Sclerosis for 40 plus years. His dedication to his health has kept him walking and mobile for several years. However,this last year has been extremely difficult for him. He had two major falls within 6 months. The first left him with a broken shoulder, the second, a broken leg. After much resistance, he finally agreed to call Alert1. The operator was extremely professional and compassionate. She answered all of our questions and gave us several membership options to choose from. My father liked that he could choose to have a necklace or a bracelet. We were able to give the operator several contact names and numbers which I find important as my sister and I work full-time. Not only are we extremely satisfied with the product, we now have peace of mind. Thank you Alert1. More



I Highly Recommend Alert1!

"Best Alert System Review", MammaCares, AgingCare.com

I highly recommend Alert1--they are they are professional, courteous and have worked fantastically for my mother and father separately. Their cost was much better then Life Alert - and I found Life Alert's people pushy. Not to mention they wanted a 3-year contract! Given the age of my parents that's not an option. I would go with Alert1 and have recommended it to all my friends for their parents.  More


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Medical Alert System Reviews. From Alert1 Members.


        (781 reviews)

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Alert1 medical alert system review quotes

     My mom could have lost her life  - Rhoda P. (GA)
July 24, 2014

Mother fell after turning on a gas burner on her stove. Not sure if she passed out or just could not get up. Ceiling fan put out fire on burner. She pressed her alert button and EMTs arrived. They opened door and house was full of gas odor. Thank you for your help and for your service. She could have lost her life, her home, everything.

     Getting the system is fast and simple - Margaret E. (NY)
June 26, 2014 

My dad had a fall a few weeks ago,  and I swore his first fall I would get him a medical alert system. I did all my research months ago and decided on Alert 1. The whole process was of getting the system was fast and simple.  Everyone I dealt with was highly educated with the system and super nice. I would recommend Alert 1 to everyone.

     Alert1 saved my dad from lying on the floor - Karen F. (MS)
June 25, 2014 

Thank you Alert 1!  Luckily my dad was not hurt when he fell and just couldn't get up by himself. Alert1 saved him from lying on the floor for a long time until I would have found him and I am so glad I signed up with you!  You have given me peace of mind and allow my dad to keep his independence.

     Not pushy for business - Martine M. (FL)
June 25, 2014 

I was so impressed when I called to set up my Mom with a system.  First, people spoke English, and they were friendly and knowledgeable without being pushy for business.

     We are extremely satisfied with Alert1! - Mary P. (MO)
June 24, 2014 

Thank you for your prompt attention to my mother when she fell the other night.  She is fine.  I appreciate the call to me informing me of her fall.  We are extremely satisfied with Alert1.  There is a piece of mind knowing you are just a push away!  Thank you

     The response was rapid - Robin D. (FL)
June 24, 2014 

On 6/21 we set up the Alert1 for the first time and tested it. The response was rapid and we were pleased. Thank you. 

     I love the service - Catherine L. (UT)
June 23, 2014

I really like the service that we get from you.  the biggest problem I have is that I need to be in the house and close to the monitor to talk to you.  It would be so much better if I could, for instance, be outside or downstairs and be able to talk with you.  Other than that, I love the service that you give us.

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June 23, 2014


Thank you for your feedback!  We are very happy to hear that Alert1 has earned your respect. To respond to your request, we do offer a product that matches what you are looking for – the voice extender. It can be installed anywhere in your home to reach even the most remote areas. It functions as a two-way communicator just like the base station.

We also offer a completely mobile medical alert system. You can take it anywhere - grocery store, golfing - and still get help at the press of a button.
Should you have any additional questions, please give us a call and we will gladly assist you.

Emily Lincoln

     AMAZING response time - Geri M. (PA)
June 23, 2014

This is the second time that my mother had to push her button for help.  The response time is AMAZING on both Alert1 and the EMT. My mother was very argumentative about getting Alert1 and I finally convinced her! She now loves it.

     We'll be keeping your service for a long time - Robert G. (CA)
June 23, 2014

I was very pleased with your service. I was able to get home and take care of the problem very quickly. We will be keeping your service for a long time. 

     Will be recommending Alert1! - Mary P. (MO)
June 22, 2014

Will be recommending Alert1 to others. Brandy was very knowledgeable and helpful when evaluating the needs for my mother. Was quick and easy to install.

     Everyone was friendly an courteous - Margie A. (LA)
June 21, 2014

Operators were very helpful in setting up the alert system, no problems at all. Everyone was friendly and courteous.

     Friendy and helpful people! - Jan L. (CA)
June 19, 2014

The lady that helped me get this set up for my mother-in-law was wonderful!  She was so friendly and helpful.

     I recommend to everyone - Laura S. (NV)
June 19, 2014

I commend Alert1. I received prompt response and received the medical attention necessary, I will recomend them to everyone. Thank you.

     Highly Recommend! - Saba M. (TX)
June 19, 2014

Very professional company and come highly recommended. Pure professionalism on the phone and expertise first class.

     Easy to set up - Ruth C. (TX)
June 18, 2014

Loved the ease or ordering.  Was prompt on delivery.  Easy to set up.  Customer service was extremely helpful and courteous.

     Very Satisfied! - Brian V. (NY)
June 16, 2014

Very satisfied with the company and their professional manner in fixing a issue, would definetly recommend them.

     Fantastic! - Elizabeth P. (MA)
June 13, 2014

It was fantastic, friendly and the response was faster than expected. Thank you so much.

     Very prompt response - Bonnie W. (PA)
June 13, 2014 

Very prompt response by Alert1 which enforced the confidence my family and I have in the effectiveness of owning and using Alert1 as a safety feature for when I am at home alone.  Thanks for a job well done!

     Easy to set up and test - Vida Y. (KS)
June 12, 2014

So far I am pleased with my medical alert system. It was easy to set up and test.I have not needed it yet but I accidently set off the system and they were on the line immediately. It is a good feeling to know I can get help if I need it.I'm thankful my daughter got it for me!

     We are very pleased! - Alli B. (OR)
June 12, 2014

My mom has the Alert1 system at her home and needed to utilize the service. We also have the key lock box to allow emergency services into the house. She told me that the service worked great. We are very pleased!

     Quick response! - Theresa M. (NY)
June 11, 2014

Luckily I have not had a need to use my new Alert1 device. But was happy to have such a quick response during the testing period.  

     Competent customer service - Kathy R. (PA)
June 10, 2014

Everyone was extremely nice and helpful from the time we ordered our unit for my father, till the time we set it up and called in to test it.  Thank you so much.  It's very refreshing to have competent customer service these days.  Thanks again! 

     This device saved me three times - Jayne S. (TX)
June 8, 2014 

My son, under my protest saying I did need this service, enrolled me in Alert 1.  I am 72 yrs. of age and live alone.  This little device has saved my butt on three separate occasions--two trips resulting in emergency transport to a hospital.  I would highly recommend this service to anyone and, not necessarily, an older person.

     Job well done - DeeAnn G. (SD)
June 6, 2014

My mother pressed the button and it all went well.  The paramedics/ fire department had responded and gone by the time I was able to arrive / 20 minutes tops.  I found Mom resting in her chair and clothed. Thank you for a job well done.

     Thanks for Helping - Kathleen S. (AZ)
June 5, 2014

Thank goodness for your help,  I was so nervous and hearing
the calm voice made it easier. I knew I had backup...what a great service....thanks again for helping, and please thank the gentleman I can't remember his name but he was great.

     Perfect Service - Dorothy C. (PA)
June 4, 2014 

I received perfect service. The response was great. The EMTs came within minutes and my daughter was notified promptly as well. I have recommended your services to friends. In fact, one of my friends did sign up with you.

     Very Satisfied - Harmony C. (FL)
June 3, 2014

Very satisfied with contact with Alert 1 representatives. They were very pleasant and helpful. Not as happy with devices sent with start up kit. One of devices (wrist band) had low battery to start and has caused some technical concerns for my mom and dad. He was sent wrong type replacement requested (a necklace type instead of slap band). Staff has been very helpful in resolving these issues.

     Great investment Helen B. (RI)
June 2, 2014

One of the best investments my wife and I have made for my mother.

     I was so impressed Helen N. (CA)
June 2, 2014

I was happy with your response to my mother's request for help, and the phone call to alert me.  I was also impressed with the followup call I received a few hours after the event.  Thankfully my mother is fine.

     Glad to have your service Steven R. (LA)
June 2, 2014

The service was great BUT when you guys called me, and asked if I wanted you to send EMS, and I said NO...you sent them anyway. What a waste of resources in my opinion. Otherwise, glad we have your service.

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Life Alert is a registered trademark of Life Alert Emergency Response, Inc.
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