The Alert1 Customer Satisfaction Promise
The Alert1 Member Care Promise
Not to brag, but when
you have dedicated yourself to doing something for 25 years, you get pretty
good at it.
That’s how we earned our A+ rating from the Better Business
That’s how we have earned the trust of our customers in each
and every state in America: from California to the New York Island, the Redwood
Forest to the gulfstream waters, we serve America.
Alert1 Customer Reviews
That’s why we get letters like this one from Jaime in
I am 100% happy with choosing Alert1 for my
parents’ needs. The customer service department, when setting up our account,
was wonderful, answered all of my many, many questions, and even explained in
detail how to set up the units in their house. The automatic payment set up was
just an added bonus, and to know that my parents have the extra security of
Alert1 being there if needed is the best thing in the world! Thank you Alert1!
YOU America! It’s a privilege to serve you every day.
Alert1 offers free standard shipping on our medical alert console if
you buy either our quarterly and annual service plans. Typically any
order received by 4:00 Eastern time is shipped that same business day.
Unsolicited Email or Phone Calls: We will not sell or provide your contact information to another company or even an affiliated company.
Free Technical Support: Our tech support is always available. Or, choose Get Technical Support
on our Contact Us page for other ways to connect with our team if you
have any questions or concerns about your Alert1 medical alert system.
Commitment to Your Satisfaction:
Alert1 is a trusted and affordable provider in medical alert systems.
Become an Alert1 customer and see firsthand how we work hard every day
to earn the trust of our customers. Learn more about our commitment to
promptly addressing customer complaints.