Medical Alert Systems from Alert1

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Medical Alert Reviews & Customer Testimonials

If you're considering a medical alert system for yourself or a loved one, read on to learn how Alert1 has helped people just like you.

I am a 92-year-old woman and I've had Alert1 for several years at the insistence of my family. I lived alone in a two-story home and they feared I would fall on the stairs or in the basement. I thought it was a waste of money! But, it was worth the cost and more when I fell in my bedroom at 4AM, hitting my face and dislocating my hip. I pressed the alert button and my neighbor came to my assistance. Without Alert1, there is no telling how long I might have had to lie there before being found. I am now in an assisted living apartment, but I shall keep my medical alert. I have used it twice here when I fell and could not reach the bell cord. I can’t imagine not having Alert1—I preach this to anyone who will listen!
Elizabeth C., Lewisberg TN

My family subscribed to Alert1 for years to enable my 97-year-old mother to live independently, while affording her kids peace of mind. Every communication I had with the Alert1 staff was like talking to an extended family member—they were personable, responsive, and very efficient. Your organization is a model for customer service and value.
Ky O., Reston, VA

About two years ago I took a fall. At the time I did not have a medical alert system. I spent the whole night on the floor, unable to get up, until friends found me the next morning. I took another fall about a year ago. This time I was wearing my Alert1 pendant. It worked as advertised and the paramedics got into my home using the lock box key. What a difference!
Eleanor C.

Shortly after I got my Alert1, I adopted a greyhound dog. One morning when she stepped into my snow-filled yard she seemed unable to get out. I was concerned about the dog and foolishly stepped out and closed the slider behind me. I was in my night clothes. When the dog saw me, she freed herself, but I could not open the slider. I called for help but my neighbors didn’t hear me. I was cold and scared, but then I remembered my medical alert button. I pressed the button and the firemen showed up in minutes. They opened the door and wrapped me in a blanket.
Helen E.

On December 4th, I was watching my Alma Mater in the SEC Championship game. At halftime, I got a call from Alert1. My mom was having chest pains and had pushed her button. She was somewhat surprised that within a matter of minutes her neighbor was knocking on the door. I received a call explaining the situation and telling me that my mom was being transported to the hospital. Being two hours away, it was comforting to know that when she pressed the button, the service was everything I had hoped for.
Mike M.

I just wanted to let you know that your service works! I fell off a ladder and could not get up, so I pressed my medical alert button. They sent an ambulance and, because I had the lock box outside the front door, the paramedics were able to get into the house to help me up. The paramedics even remarked on how helpful the lock box was.
Judi Z.

As my mother was going to bed one evening, she lost her balance and fell backwards. She pushed her emergency pendant button, and within minutes we were there to help her up. Alert1 relieves some of the stress of her living alone.
Amanda S.

We decided to get a medical alert device for my dad who is 95. I called six different medical alert companies. All were competitively priced and provide roughly the same service. Three treated me as “just another phone call” and merely wanted to send me information; two others were OK. But, the Alert1 representatives were exceptional. We choose Alert1 because of the way I was treated on the phone. I wound up calling you about five times, and on every call I was treated with respect. Every representative I talked to was courteous and took the time to answer my questions. I felt like you were there to help, and that is what we want my dad to feel if he ever pushes the button.
Tom P.

My wife is disabled and I work nights. One night she fell and broke her leg. She pressed her emergency pendant and everything worked perfectly. Paramedics responded within minutes and she was transported to the E.R. Alert1 could not have worked better!
David M.

Mom fell in the bathroom during the night. Even though Dad was in bed in the bedroom, he did not hear her call. Alert1 called the monitor and he said there was no problem, that she was in bed (he saw the bedding, thought she was there). She continued to hold the emergency button, Alert1 called back and he realized she was on the floor. Help was sent and she was hospitalized.
Janice J.

After my elderly mother fell and broke her neck she was able to return home with a medical alert pendant. This has given her and our family great comfort and peace of mind.
Dolores M.

From the moment I purchased my Alert1 system, I knew that I was with a company who honestly cared for their customers and their well being. This feeling was confirmed when I was rushed to the emergency room with severe bronchitis on a Friday evening. During all the tests, my Alert1 emergency button was accidentally misplaced. I called Alert1 early on Saturday morning expecting to receive a voicemail; but, instead, reached a customer service representative. She assured me that I would receive a replacement emergency help button on Monday morning. The emergency button arrived as promised, on Monday morning. Alert1 is a company who puts its customers first. I really feel secure knowing that when I need assistance, Alert1 will be there for me.
Nelson G.

So far we haven't had to use Alert1 for an emergency but what peace of mind it brings! There have been times when my mom accidentally pressed the button. The response from Alert1 was always prompt, courteous, friendly, and compassionately understanding.
Sibil L.

Alert1 has brought me such peace of mind. Your company has allowed my mother to maintain her independence and still live alone at age 90! She has needed to contact you several times, and every time, you delivered on the promises you made when we signed up. Thank you for literally being my mother's lifesaver!
Clara S.

My parents have not yet had to use your services, but every month my dad calls in to check that the system is working properly. His call is always answered immediately and politely. The person at the other end always asks how his wife is doing. Thanks for being there for them.
Charmain S.

I no longer worry about my mother falling. She pushes her emergency button, and the paramedics arrive to help her get up. They evaluate her, and take her to the hospital if necessary. She is able to stay in her home and this has made her happy.
Jeanette L.

My mom lives alone and has seizures. Alert1 offered her the opportunity to stay in her home and gave us peace of mind. It is simple to set up and easy for her to understand.
Russell W.

I purchased Alert1 for my 90 year old father who was living alone. Before my mother died she fell while alone and suffered for hours before help came. I do not think this would have happened with Alert1, and I did not want this to happen to my father. He now lives with me, and we make sure he wears his pendant when we leave.
Daniel M.

My mom has used her medical alert button several times, and each time the response has been fast and efficient. I have been called each time as requested, and also received a follow up call as to her condition.
Arline C.

We started using Alert1 with my mother, who was able to continue living independently for several years. Then we ordered it for my mother-in-law, and she is able to stay in her home. This year I ordered it for my husband and me after he had heart surgery. I want the security of Alert1, and I wear it when I am home alone in case I fall.
Kelly C.

My 94-year-old stepfather wanted to remain in his own home as long as possible. The combination of part-time caregivers and the Alert1 medical alert, made it possible to honor his wishes.
Mark G.

My mother-in-law fell on the porch and pushed the emergency button. I was less than a mile away, but by the time I got to her, the ambulance was already there. Without Alert1 she could have been there for hours.
Sally N.

The purchase and installation of the Alert1 system was straightforward and easy. My 94-year-old mother lives with us and it gives both us and her peace of mind to know that help is available with just a push of a button. With the addition of the voice extender she can communicate from anywhere in the house.
Lonelle D.

It became clear to me that my mother shouldn't be alone in her home, so I researched personal medical alarms. I live 45 minutes away and come over 3 times a week to help her out. When I go home I can relax knowing she is never alone.
Eva P.

I accidentally pressed my alert button and learned about quick response. Because I did not respond to the voice box Alert1 contacted 911 and I soon had a living room full of responders. We all had a good laugh. I was very happy to know how quickly I could get help if needed.
Mattie F.

I purchased the Alert1 system for my 88-year-old mom who is legally blind and hard of hearing. Two months ago she pressed her medical alert button and the ambulance was there within a few minutes. My mom will see her 89th birthday soon. I am so thankful I make this decision!
Josette F.

I feel safe knowing that if I have any problems Alert1 is here to help. I have the freedom to do all the things I want to do, without the worry that, if I get ill or fall, I might have to wait until someone came to look in on me. Thank you Alert1 for giving me back my freedom.
Marin H.

Having your service provides peace of mind. I fell once and was on the floor for two hours until my daughter arrived home from work. With your service, I am not afraid of that happening again. We even tested the alert from the far corner of our backyard, so I know that if I fall outside, the alarm will work.
Dolores C.

I spent a week researching all the medical alert companies I could find. I selected Alert 1 and have been totally satisfied with the service. I would make the same decision today, and have recommended Alert1 to other seniors who live alone.
Helen C.

My mother fell in her kitchen and couldn't get up, so she pressed her alert pendant for help. An ambulance came and took her to the hospital. She had a broken elbow and needed surgery. I was so happy she was wearing the pendant!
Robyn P.

I compared your products with the so-called leader and yours is without a doubt a superior product and the price is incredibly reasonable. Thanks for giving me peace of mind.
Delores M.

I purchased Alert1 for my mother. She has accidentally pressed the button twice and was responded to immediately in a kind and understanding way. The representative stayed on the line to confirm that Mom was OK. I am very relieved I chose such a professional company.
Rick M.

My mother is 85 years old and suffers from vertigo. I knew she would not agree to move to an assisted living facility. The Alert1 medical alert is the answer my son, who is a paramedic, and I came up with. It has given her peace of mind and us as well!
Virginia M.


 




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